At a Glance
- Tasks: Serve amazing coffee and food while creating a vibrant atmosphere for customers.
- Company: Grind, a sustainable coffee company with a mission to make a positive impact.
- Benefits: Earn up to £14ph, enjoy a fun work environment, and grow your career.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and be part of a movement for sustainable coffee.
- Qualifications: Experience in hospitality and a passion for delivering excellent customer service.
The predicted salary is between 12 - 14 £ per hour.
Description
Grind is a coffee company that was born in London, and now lives in Manchester!
Since opening Shoreditch Grind in 2011, we've expanded across the city with cafés, coffee shops, trucks, and a state-of-the-art coffee roastery.
Now, we’ve opened our first location outside of London, in the centre of Manchester.
Coffee is at the forefront of what we do and who we are.
We are coffee specialists and have always aspired to deliver the best quality, service, and consistency of product at all our Grind locations.
Each of our cafés has an incredible team serving speciality coffee, mixing cocktails, and cooking amazing food—all to the beat of a great playlist.
Now, we’re looking to build another all-star team for our very first café-restaurant in the heart of Manchester, in St Michael’s Square.
Every team at every location is involved in our mission to use coffee as a force for good.
Whether it’s through sourcing avocado peel straws and recycled material containers on site, creating the UK’s first home-compostable coffee pods, or using 100% plastic-free packaging, we want to be the world’s most sustainable coffee company.
We set up our own charity, the Better Coffee Foundation®, to undo the damage caused by the global coffee industry by recovering ocean-bound plastic with every coffee pod, iced coffee can, and cup of coffee we sell.
Requirements
We are looking for driven and experienced floor staff who are passionate about the hospitality industry and progressing their career.
The atmosphere at Grind is fast-paced and vibrant, with a strong emphasis on quality service.
As a Grind floor staff member, you will be quick on your feet, confident in delivering our Grind steps of service and never mind getting your hands dirty!
To be eligible for this position, you will need to have previous experience of working in a restaurant (or similar) customer-focused environment and have a clear understanding of what it takes to deliver excellent customer service.
Floor Staff - Up to £14ph employer: Description Grind
Grind is an exceptional employer that fosters a vibrant and fast-paced work culture, perfect for those passionate about the hospitality industry. Located in the heart of Manchester, our team enjoys competitive pay, opportunities for career progression, and the chance to be part of a mission-driven company focused on sustainability and community impact. Join us to not only serve outstanding coffee but also contribute to meaningful initiatives that make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Staff - Up to £14ph
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Description Grind. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Description Grind
Don't be shy about reaching out to Description Grind directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Staff - Up to £14ph
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Description Grind and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Description Grind
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
