GoHenry is the money app giving kids a head start in life as they learn to earn, save, spend and invest – all with parental oversight. Having pioneered a new category in financial education when it launched in 2012, over 2.3 million kids have now learnt money skills with GoHenry.
With the ultimate goal of making every kid smart with money, GoHenry believes the best way to learn is to get hands-on experience with money.
We are looking for an Investment Operations Team Leader for our Investment Operations team to join our mission. You’ll be responsible for educating the next generation, ensuring their families invest for tomorrow, and mobilising their village to reach shared money goals.
- This is a Permanent Full-Time role working Monday - Friday, 8:30am-5pm [or] 9am-5:30pm.
- This role is 100% Office-based in our Farnborough office. Flexibility may be required to work different hours as and when needed to ensure the best level of service is provided to our GoHenry members. Once probation has been successfully completed, we can look to support working from home a maximum of 2 days a week.
You tick our three Investment Operations Team Leader must-haves:
- Experience supervising a team, preferably (but not necessarily) in a contact centre environment.
- Previous experience within a regulated environment, preferably working with Junior ISAs and to FCA guidelines.
- Competent use of computer software to prepare reports and documents via Microsoft and/or Google Suite.
You’ve been where we’re about to go:
- You are a clear communicator and able to use diplomacy and sensitivity wherever needed.
- You’re a problem-solver who can assess a situation and identify possible solutions.
- A confident and approachable people person.
- Someone who cares and is passionate about what they are doing every day!
- Someone who can keep calm in a crisis.
As a person, you are a self-starter who is motivated to kick-start your own projects, welcomes challenges, seeks feedback from others, asks “How can I help?” and then “How can we make this better?”, shows perseverance on long-term goals, and generally goes above and beyond in your work.