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- Tasks: Drive partnerships and amplify Dixa's value in the ecommerce ecosystem.
- Company: Join a fast-growing AI customer service platform disrupting the market.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a chance to work with top brands.
- Why this job: Be a key player in shaping partnerships that fuel our global expansion.
- Qualifications: 1-3 years in partnership management with strong communication and negotiation skills.
The predicted salary is between 45000 - 55000 £ per year.
Dixa is an agentic AI customer service platform built for B2C ecommerce brands. We unify AI automation and human support across every channel to drive efficiency, protect revenue, and turn customer data into smarter decisions. Since launching in 2018, we've grown from Copenhagen to a global presence across Europe and North America, with backing from General Atlantic and others, we are disrupting the $50B+ customer service software market. Today, we power 500+ leading digital-first brands in ecommerce, D2C, gaming, and fintech with a conversation first CX platform.
The Opportunity: Partnerships are the connective tissue of our growth strategy, extending our reach, amplifying our value, and embedding Dixa into the ecommerce ecosystem. As Partnership Manager, you'll play a key role in building our end-to-end partnerships GTM motion.
Requirements:
- 1-3 years in partnership management with proven success driving partner revenue, preferably in SaaS or B2B tech
- Strong understanding of the ecommerce, CX, or customer service technology ecosystem. Existing network in the Ecommerce space is an additional bonus
- Exceptional communication and negotiation skills. Can confidently engage with executive-level stakeholders both internally and externally
- Hands-on experience executing partner GTM, events, webinars, and co-marketing campaigns
- Proficient with Salesforce, Crossbeam, Slack, Notion, Excel, and AI productivity tools
- Analytical mindset with ability to track partnership KPIs and optimize performance
- Self-starter who takes ownership, solves problems proactively, and thrives in fast-paced environments
- Willingness to travel 30–40% for partner meetings and events
Partnership Manager in London employer: Description Dixa
Contact Detail:
Description Dixa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnership Manager in London
✨Network Like a Pro
Get out there and connect with people in the ecommerce and tech space. Attend industry events, webinars, and meetups to build relationships. Remember, it’s all about who you know, so don’t be shy!
✨Show Off Your Skills
When you get the chance to chat with potential employers, highlight your experience in partnership management and your understanding of the customer service tech ecosystem. Use specific examples to demonstrate how you've driven partner revenue in the past.
✨Be Ready to Negotiate
Brush up on your negotiation skills! You’ll need to confidently engage with executive-level stakeholders, so practice articulating your value proposition and how you can help them achieve their goals.
✨Apply Through Our Website
Don’t forget to apply for the Partnership Manager role directly through our website. It shows initiative and gives us a chance to see your application in the best light. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Partnership Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Partnership Manager role. Highlight your experience in partnership management and any relevant achievements that showcase your ability to drive partner revenue, especially in the SaaS or B2B tech space.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for Dixa. Share specific examples of your past successes in building partnerships and how you can contribute to our growth strategy. Don't forget to mention your understanding of the ecommerce ecosystem!
Show Off Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your negotiation skills through examples in your written application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Description Dixa
✨Know Your Partnerships
Before the interview, dive deep into Dixa's current partnerships and their impact on the ecommerce ecosystem. Understanding how they integrate AI with customer service will help you articulate how your experience aligns with their goals.
✨Showcase Your Network
If you have an existing network in the ecommerce space, be sure to highlight it. Prepare specific examples of how you've leveraged these connections in past roles to drive partner revenue and enhance collaboration.
✨Master the Metrics
Brush up on key performance indicators relevant to partnership management. Be ready to discuss how you've tracked and optimised KPIs in previous roles, as this analytical mindset is crucial for success in the Partnership Manager position.
✨Prepare for Executive Engagement
Since you'll be engaging with executive-level stakeholders, practice articulating your ideas clearly and confidently. Use role-play scenarios to simulate high-stakes conversations, ensuring you're comfortable negotiating and presenting your strategies.