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- Tasks: Support and optimise Canon's semiconductor machines at customer sites across Europe.
- Company: Join a leading tech company known for innovation and quality.
- Benefits: Competitive salary, travel opportunities, and ongoing training.
- Why this job: Be the go-to expert for cutting-edge technology and make a real difference.
- Qualifications: HNC in Electronics or Electrical Engineering with 3 years of relevant experience.
- Other info: Dynamic role with travel and excellent career development prospects.
The predicted salary is between 35000 - 45000 £ per year.
IP Semiconductor Service Engineer needed for on-site support of new equipment installations and maintenance at various European based customer sites. Semiconductor Service engineers repair, service and optimise Canon’s semiconductor machines at customer sites. The engineer will be required to work on various kinds of Canon semiconductor equipment and work with customers to maintain uptime of busy production equipment. Interaction with customers is essential in the job so a positive outlook and flexible approach are required. Travel to various European sites will be required.
Responsibilities
- Service - To provide service support to customers in line with service guidelines and good practice including carrying out machine inspection on site, machine testing and quality checking, machine repairs, fault diagnosis and ordering parts as necessary and providing any follow up support as appropriate in order to meet customers’ needs.
- Installation - To install machines on site in line with installation guidelines, completing all necessary equipment receipt and inspection activities, completing the assembly, fine tuning to specification and carrying out qualification/optimisation in line with customer requirements.
- Administration - To provide general service administration in line with customer requirements. Completion of technical reports and documentation. Provide telephone and email support to customers. Order tools/parts as required and ensure compliance with all H&S regulations.
- Training - To provide more formal training to customers as required.
- Specialist Service work - To undertake specialised service work, replacing specific units in accordance with guidelines and specifications. Work with Theta Z units, projection lens, X-Y stage and OPTF replacements. Maintain specialist knowledge in line with best practice. Maintain and improve technical know‑how of self and colleagues within a rapidly changing technological environment. Study service reports and technical documentation. Maintain awareness of software upgrades and attending relevant training courses. Ensure knowledge and skill levels are maintained to a high level in order to best meet customer technical requirements.
- Canon Brand Ambassador & Customer key contact - To advise customers on a broad range of technical issues and act as spokesperson for Canon. To resolve technical problems raised by customers with other engineers. Liaison with Operations Manager, Japan or Amsterdam, in order to ensure customers’ requirements are fully satisfied. To provide technical support and advice to both customers and Canon personnel during installation and other service activities. An amount of foreign travel is a key part of the role and is expected.
Qualifications
- Minimum HNC in Electronics or Electrical Engineering
- High standard of written and spoken English and numeracy skills
- Electrical or electronic background for a minimum of 3 years.
- Mechanical skills advantageous
- Computer literate with a good competence of standard software including Word, Excel and Outlook
- Good interpersonal skills and a flexible approach
- Previous lithography experience would be beneficial
IP Semiconductor Service Engineer in Nottingham employer: Description Canon UK
Contact Detail:
Description Canon UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IP Semiconductor Service Engineer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the semiconductor industry and let them know you're on the lookout for opportunities. Attend relevant events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Canon semiconductor equipment. This will not only demonstrate your expertise but also give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses, especially around customer interaction scenarios. Being able to showcase your positive outlook and flexible approach is key!
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to highlight your technical know-how and customer service skills, as these are crucial for the role.
We think you need these skills to ace IP Semiconductor Service Engineer in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IP Semiconductor Service Engineer role. Highlight your relevant experience with semiconductor equipment and any customer service skills you've got. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits. Don’t forget to mention your flexibility and positive outlook, as these are key for working with our customers.
Show Off Your Technical Skills: In your application, be sure to showcase your technical know-how. Mention any specific experience with Canon equipment or similar technologies. We love seeing candidates who are keen to keep their skills sharp and up-to-date!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Let’s get started on this journey together!
How to prepare for a job interview at Description Canon UK
✨Know Your Tech
Make sure you brush up on your knowledge of Canon's semiconductor equipment and related technologies. Familiarise yourself with common issues and solutions, as well as the latest advancements in the field. This will show your technical prowess and enthusiasm for the role.
✨Customer Interaction Skills
Since this role involves a lot of customer interaction, practice how you communicate technical information clearly and positively. Think of examples from your past experiences where you've successfully resolved customer issues or provided training. This will demonstrate your interpersonal skills and customer-centric approach.
✨Be Ready to Travel
As travel is a key part of the job, be prepared to discuss your flexibility and willingness to travel across Europe. Share any previous experiences that highlight your adaptability and readiness to work in different environments, which will reassure them of your commitment.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific instances where you've diagnosed and solved technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your thought process and effectiveness in real-world scenarios.