At a Glance
- Tasks: Lead a high-performing team to support our essential supply chain software, BoxTop.
- Company: Join Descartes Systems Group, a leader in supply chain solutions.
- Benefits: Enjoy competitive salary, career growth, and a dynamic work environment.
- Other info: Work in a 24/7 environment with opportunities for innovation.
- Why this job: Shape service quality and operational excellence while making a real impact.
- Qualifications: Proven leadership skills and experience in incident management.
The predicted salary is between 63000 - 77000 £ per year.
Descartes Systems Group is seeking a senior support leader to head the UK Expertise Centre that backs BoxTop, our essential supply chain software. You will build a high-performing, technically capable team, drive incident and problem management, and coordinate with R&D and Product to deliver sustainable improvements.
You will manage escalations, cultivate customer partnerships, and lead scalable processes in a 24/7 environment, shaping service quality and operational excellence across the UK.
BoxTop Expertise Centre Lead - UK in Windsor employer: Descartes Systems Group
Descartes Systems Group is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As the BoxTop Expertise Centre Lead in the UK, you will benefit from a culture that prioritises employee growth through continuous learning opportunities and a commitment to operational excellence. With a focus on building strong customer partnerships and a supportive team atmosphere, this role provides a unique chance to make a meaningful impact in the supply chain software industry.
