Project Manager

Descartes unites the people and technology that move the world. The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions.

This role exists to ensure our enterprise customers realise fast, measurable value from Descartes’ SaaS logistics solutions. As a Project Manager, you will lead complex implementations that directly impact customer success, while strengthening our delivery excellence across EMEA through mentorship, consistency, and continuous improvement.

• Deliver multiple concurrent enterprise SaaS implementations on time, on budget, and within scope, achieving defined customer value milestones within the first 12–18 months.
• Achieve high customer satisfaction and adoption rates by aligning delivery with measurable business outcomes and maintaining strong stakeholder engagement.
• Establish consistent, high-quality project execution standards by maintaining accurate documentation and improving delivery methodologies across the PMO.
• Proactively identify and mitigate risks, ensuring transparent communication of project health and reducing escalations across all active projects.
• Mentor and elevate peers’ project management capabilities, contributing to stronger team performance and knowledge sharing within 12 months.
• Strengthen long-term client relationships by creating feedback loops that improve implementation strategy and drive ongoing customer success.

• Project Delivery & Domain Expertise: Proven ability to manage complex, enterprise-level SaaS or logistics system implementations.
• Stakeholder Management & Communication: Confident communicator with the ability to engage stakeholders at all levels.
• Leadership & Team Contribution: Ability to mentor peers and contribute to team capability building.
• Problem Solving & Execution Mindset: Analytical thinker who uses data and feedback to improve outcomes.

• Transparency: Communicates openly and builds trust with clients and colleagues.
• Excellence & Expertise: Demonstrates mastery in project delivery and continuously improves.
• Accountability: Owns commitments and follows through on outcomes.
• Metric-Driven Results: Focuses on measurable impact and customer value.

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now.