Contract Type: Permanent, Full Time, 4 days required in the office, 5 days during peak periods The Role Love solving problems and providing a great service? We’re looking for a personable and proactive 2nd Line Service Desk Engineer to join our IT team at DERTOUR UK. This is a hands-on role where you’ll use your technical knowledge to troubleshoot and resolve a wide range of IT issues, supporting colleagues across our Head Office, retail locations and specialist sites throughout the UK. But for us, this role is about more than technical skills. We’re looking for someone who is approachable, a great team player and genuinely passionate about providing a high level of service . You’ll take ownership of problems, communicate clearly with colleagues and work collaboratively with the wider IT team to make sure issues are seen through to resolution. If you enjoy getting to the bottom of technical problems while making sure the person at the other end receives a great experience, this could be a brilliant next move. If you need extra support with your application, simply let us know. We value diversity, equity
IT Service Desk Engineer – 2nd Line in Surrey
