Jules Verne - Touring Sales Specialist in London

Turn Your Passion for Travel into a Rewarding Sales Career

Are you passionate about travel and love talking to people? Are you naturally competitive, motivated by targets, and excited by the idea of helping customers plan incredible adventures around the world? If you're passionate about travel, love sales, and are looking for a new challenge - or your first step into travel sales - we'd love to hear from you.

At Jules Verne, we're looking for enthusiastic, commercially minded individuals who thrive on delivering exceptional customer experiences while achieving great results. If you're driven, curious, and passionate about travel, this could be the perfect opportunity.

This is a full time opportunity based in Great Suffolk Street, London and offers hybrid working (minimum of 3 days in the office required per week).

About Jules Verne: Jules Verne is a leading escorted touring specialist and part of DERTOUR Group, one of Europe's largest travel groups. For over 45 years, we've been creating extraordinary small-group journeys to destinations across the globe. Our carefully crafted tours combine cultural discovery, authentic experiences and expert planning, allowing customers to explore the world with confidence. We're proud of our reputation for exceptional service and our passion for creating unforgettable travel experiences.

The Role: As a Sales Specialist, you'll be at the heart of our customer journey, helping clients find and book their perfect tour. You'll manage inbound enquiries, proactively follow up on leads, and build strong relationships with customers and travel agent partners to maximise sales opportunities. Success in this role comes from combining a genuine passion for travel with natural sales skills, attention to detail and a commitment to delivering an outstanding customer experience. You'll play a key role in driving revenue growth while ensuring every customer receives expert advice and a seamless booking experience.

What You'll Be Doing:

• Converting inbound enquiries into confirmed bookings through personalised, consultative sales conversations.
• Following up on leads, quotes and options to maximise conversion opportunities.
• Proactively conducting outbound calls to prospective and existing customers.
• Achieving and exceeding individual and team sales targets and KPIs.
• Identifying opportunities to upsell flights, upgrades and additional travel services.
• Delivering exceptional service that encourages customer loyalty and repeat business.
• Supporting and building relationships with travel agent partners.
• Managing customer communications promptly and professionally.
• Handling tour changes and cancellations, finding suitable alternatives and solutions.
• Maintaining accuracy across all booking details and customer information.
• Working collaboratively with colleagues across the business to deliver the best outcomes for customers.

What We're Looking For: We're interested in people with the right attitude and drive as much as experience. You'll be:

• Passionate about travel and creating memorable experiences.
• Naturally competitive and motivated by achieving targets.
• Confident communicating with customers over the phone and by email.
• Driven, proactive and commercially focused.
• Customer-centric with a genuine desire to help people.
• Highly organised with excellent attention to detail.
• Open to feedback, coaching and continuous development.
• A positive team player with a 'can-do' attitude.

It Would Be Great If You Also Have:

• Previous sales experience, either within or outside the travel industry.
• Knowledge of long-haul and short-haul destinations.
• Experience using Microsoft Office applications.
• Knowledge of Amadeus or other travel reservation systems.

Why Join Jules Verne?

• Turn your passion for travel into a rewarding career.
• Join a respected and well-established travel brand with over 45 years of expertise.
• Be part of a supportive, high-performing team.
• Develop your sales skills through ongoing coaching and training.
• Enjoy opportunities for career progression within Jules Verne and the wider DERTOUR Group.
• Help customers create unforgettable travel memories across the globe.

Jules Verne Benefits:

• Contribute to the success of Jules Verne’s unique tours.
• Monthly sales commission, average £600 a month on top of base salary if targets are met.
• A dynamic and supportive working environment.
• Access to exciting travel experiences.
• Hybrid working policy.
• 23 days holiday, plus bank holidays (increases with length of service capped at 27).
• Flexi time (including option to bank hours giving an additional 4 days off per year).
• Birthday ‘day off’.
• 2 volunteer days per year.
• Option to ‘buy’ additional leave.
• Holiday concessions for personal trips and discounts for friends & family.
• Company matched pension scheme and life assurance.
• Free annual travel insurance, which includes winter sports.
• Cycle to work scheme.
• Octopus EV scheme.
• 24-hour access to our Employee Assistance Programme and remote GP service.
• Travel season ticket loans.
• In-house social and wellbeing team with mental health first aiders and menopause champions.
• Bring your dog to work day (Fridays).
• Drinks trolley, ‘Thirsty Thursday’ and regular social events.
• Access to Perkbox (with 50 flexi points per month, wellness, celebration and reward hubs).

Ready to Start Your Next Adventure? If you're passionate about travel, enjoy building relationships, and are motivated by achieving results, we'd love to hear from you. Apply today and take the next step in your sales career with Jules Verne.