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For Companies At a Glance
- Tasks: Lead the creation of innovative tours and enhance customer experiences.
- Company: Join Jules Verne, a top travel operator known for unique adventures.
- Benefits: Enjoy hybrid working, 23 days holiday, and exciting travel perks.
- Why this job: Inspire travellers to explore the world through imaginative journeys.
- Qualifications: Experience in touring marketing and strong communication skills required.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a strategic, commercially sharp Product Manager to craft journeys rich in story, culture and discovery. If you have in-depth knowledge of the touring market and a passion for creating imaginative, authentic experiences, this might be the role for you.
This is a full-time opportunity based in Great Suffolk Street, London and offers hybrid working (minimum of 3 days in the office required per week).
We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. Our team is here to assist you at every step, whether you require additional information or support to navigate the application process.
As a Product Manager, you will lead the development and management of a part of our touring portfolio, driving growth through innovative small group journeys. This role covers our trips in Africa and the Middle East, as well as some trips in Europe. You will be an ambassador for the brand, ensuring high-quality standards and exceptional customer experiences. This role involves overseeing tour performance and negotiating with suppliers. Additionally, you will attend trade shows to gain market insights and foster product innovation.
Responsibilities
- New Product Development: Lead the creation and implementation of new tours, focusing on innovative and commercially viable products.
- International Engagement: Travel overseas and attend trade shows and industry events, facilitating new product development and enhancing existing offerings through market insights and networking opportunities.
- Performance Monitoring: Continuously monitor the performance of all tours, using customer feedback and operational data to refine and enhance the experience.
- Task Management: Work alongside the Team Leader Product Assistants to prioritise and delegate tasks effectively to ensure efficient workflow and project completion.
- Supplier Agreements: Manage service level agreements with suppliers, ensuring high standards and resolving any challenges on the ground.
- Sustainability Practices: Integrate sustainable practices into product development and daily operations, contributing to the company’s sustainability goals.
- Yield and Fill Rate Management: Optimise yield and fill rates for tours to maximise profitability.
- Rate Negotiation: Negotiate favourable rates with suppliers, with a focus on using DMCs within the DERTOUR Group.
- Health and Safety Compliance: Ensure all tours comply with health and safety regulations.
- Customer Care Support: Assist the Product Assistants and Customer Care team with any operational challenges.
- Commercial Mindset: Apply a commercial mindset to all aspects of product management to drive growth.
About You
- Commercial & Strategic Mindset – A commercially focused and strategic approach to product development, supplier negotiations, and tour performance.
- Exceptional Communication Skills – Strong verbal and written communication, with the ability to convey complex information clearly and confidently.
- Advanced Organisational Abilities – Highly detail-oriented with the capacity to manage multiple priorities.
- Task Management – Proven ability to multitask effectively, balancing competing deadlines while maintaining high-quality output.
- Technical Proficiency – Strong working knowledge of Microsoft Office applications.
- Collaborative Mindset – Ability to work seamlessly across departments.
- Knowledge – An in-depth knowledge of the small group touring market gained from working within a product team.
Desirable
- Knowledge of sustainability practices and initiatives.
- Experience of Tiger Bay and Amadeus.
Personal Qualities
- Proactive and self-motivated.
- Strong problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Enthusiastic and positive attitude.
- Natural team player.
- Can-do attitude.
- Have a growth mindset, always pushing to do things better.
Jules Verne Benefits
- Contribute to the success of Jules Verne's unique tours.
- A dynamic and supportive working environment.
- Access to exciting travel experiences.
- Hybrid working policy.
- 23 days holiday, plus bank holidays (increases with length of service capped at 27).
- Flexi time (including option to bank hours giving an additional 4 days off per year).
- Birthday 'day off'.
- 2 volunteer days per year.
- Option to 'buy' additional leave.
- Holiday concessions for personal trips and discounts for friends & family.
- Company matched pension scheme and life assurance.
- Free annual travel insurance, which includes winter sports.
- Cycle to work scheme.
- Octopus EV scheme.
- 24-hour access to our Employee Assistance Programme and remote GP service.
- Travel season ticket loans.
- In-house social and wellbeing team with mental health first aiders and menopause champions.
- Bring your dog to work day (Fridays).
- Drinks trolley, 'Thirsty Thursday' and regular social events.
- Access to Perkbox (with 50 flexi points per month, wellness, celebration and reward hubs).
Jules Verne - Product Manager (Africa & Middle East) in London employer: DERTOUR UK
Contact Detail:
DERTOUR UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jules Verne - Product Manager (Africa & Middle East) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry, especially those who have experience in product management. Attend trade shows, join relevant online groups, and don’t be shy to reach out for informational chats. You never know who might help you land that dream job!
✨Tip Number 2
Show your passion for travel! When you get the chance to chat with potential employers, share your own travel stories and how they’ve shaped your understanding of the touring market. This personal touch can really set you apart from other candidates.
✨Tip Number 3
Be proactive in your follow-ups! After interviews or networking events, send a quick thank-you email to express your appreciation. It’s a simple gesture that keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to tailor your CV and cover letter to highlight your relevant experience in product management and your knowledge of Africa and the Middle East. Let’s get you on board!
We think you need these skills to ace Jules Verne - Product Manager (Africa & Middle East) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Manager role. Highlight your experience in the touring market and any relevant skills that align with our mission at Jules Verne. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for travel and storytelling, and explain why you're excited about this role. Let us know how your background makes you the perfect fit for creating those imaginative experiences we pride ourselves on.
Answer Application Questions Thoughtfully: Take your time with the application questions. This is your opportunity to showcase your strategic mindset and commercial acumen. We’re looking for insights into how you approach product development and customer satisfaction, so be specific!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at DERTOUR UK
✨Know Your Product Inside Out
Before the interview, dive deep into Jules Verne's offerings, especially those related to Africa and the Middle East. Familiarise yourself with their unique selling points and recent tours. This will not only show your enthusiasm but also help you discuss how you can contribute to enhancing their portfolio.
✨Showcase Your Commercial Acumen
Prepare examples that highlight your strategic mindset and commercial skills. Think about times you've successfully negotiated with suppliers or developed profitable products. Be ready to discuss how you can apply this experience to drive growth at Jules Verne.
✨Demonstrate Your Communication Skills
As a Product Manager, you'll need to communicate effectively across various teams. Practice articulating complex ideas clearly and confidently. Consider role-playing common interview questions with a friend to refine your delivery and ensure you come across as both knowledgeable and approachable.
✨Emphasise Your Passion for Travel
Jules Verne is all about creating authentic travel experiences. Share your personal travel stories and how they have shaped your understanding of cultural discovery. This will resonate well with the interviewers and demonstrate your alignment with the company's mission.
