At a Glance
- Tasks: Ensure cleanliness, safety, and customer service in leisure facilities.
- Company: Join a dynamic team dedicated to community recreation.
- Benefits: Earn £13.68 per hour with flexible hours and valuable experience.
- Why this job: Make a difference in your community while gaining hands-on skills.
- Qualifications: Experience in cleaning, customer service, and health & safety knowledge.
- Other info: Opportunity to work across various leisure facilities in Northern Ireland.
Responsible for the care taking, cleaning, housekeeping, preparation and general safety of facilities and assist customers with enquiries in a friendly and effective manner. Undertake reception duties as required ensuring a comprehensive customer service at all times.
Responsibilities
- Ensure the highest possible standards of hygiene and cleanliness are maintained by carrying out routine caretaking and cleaning tasks as required.
- Carry out regular housekeeping duties including litter picking, tidying of stores, and basic low level maintenance as required.
- Prepare activity areas to include safe setting up and dismantling of equipment and ensuring that all equipment is stored safely and securely when not in use.
- Carry out routine inspection and monitoring checks of facilities and equipment, document and report faults and non-compliance as required.
- Assist customers with enquiries in a friendly and effective manner, proactively develop and maintain high standards of customer care.
- Working as part of a team to ensure the smooth operation of designated facilities.
- Follow the normal operating procedures of the facility and undertake staff training as required.
- Undertake reception duties as required ensuring all system booking and cash handling procedures are followed at all times.
- Undertake key holder responsibilities for designated facilities as and when required.
- Ensure full compliance with Health and Safety requirements and legislation in accordance with Council’s Policies and Procedures.
- Undertake any other duties appropriate to scale, which may be required from time to time.
- Comply with and actively promote the Council’s policies and procedures on all aspects of equality.
Skills and Qualifications
- NVQ level 2 or equivalent qualification in a leisure and sports related subject
- One year’s demonstrable experience in each of the following: general cleaning and housekeeping duties; set up and dismantling equipment; dealing with the public; opening and closing a facility; cash handling
- Working Knowledge and application of Health and Safety including inspection and monitoring
- Consideration will be given to applicants who do not possess the required qualification but can demonstrate three years’ experience as stipulated in the essential experience.
- Experience using a computerised booking system
Further Information
Although based at Brandywell / Waterside Shared Village / Bishops Field, there will be a requirement to work and travel to other Leisure and Sports facilities as and when required to undertake duties, in line with the needs of the service.
Vacancy ID 1736312 Job ref. 25/92 Job Sector Leisure,Security and General Area Derry or Londonderry Location Derry/Londonderry Salary £13.68 per hour (Scale 3 SCP 7) No. vacancies 1 Contract Type Temporary Weekly hours 0 Published date 26/09/2025 Closing date 08/10/2025 Worktime As and when required (see job information pack for further details)
Area: All of Northern Ireland
Closing date: 07 Nov 2025
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Locations
Recreation Operative employer: Derry City Strabane District Council
Contact Detail:
Derry City Strabane District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Operative
✨Tip Number 1
Get to know the facilities you're applying for! Visit them if you can, chat with staff, and soak up the vibe. This will help you tailor your approach and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Recreation Operative. Being friendly and effective is key, so the more prepared you are, the better you'll shine in interviews.
✨Tip Number 3
Brush up on your Health and Safety knowledge. Familiarise yourself with basic protocols and be ready to discuss how you'd ensure compliance. It shows you're serious about keeping everyone safe!
✨Tip Number 4
Apply through our website! It's the best way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Recreation Operative
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any relevant experience you have in cleaning, housekeeping, or customer service. We want to see how your past roles have prepared you for this position!
Be Friendly and Approachable: Since the role involves assisting customers, use a friendly tone in your application. Let us know how you’ve successfully dealt with public enquiries in the past – it’ll show us you’re a great fit for our team!
Follow the Guidelines: Make sure to read the job description carefully and tailor your application to match the responsibilities and skills listed. We appreciate when applicants take the time to align their experience with what we’re looking for.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Derry City Strabane District Council
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Recreation Operative. Familiarise yourself with tasks like cleaning, housekeeping, and customer service. Being able to discuss these duties confidently will show that you're prepared and serious about the role.
✨Showcase Your Experience
Highlight your relevant experience, especially in cleaning, dealing with the public, and cash handling. Prepare specific examples from your past roles that demonstrate your skills and how you've successfully managed similar responsibilities.
✨Emphasise Teamwork
Since this role involves working as part of a team, be ready to talk about your experiences collaborating with others. Share examples of how you've contributed to a positive team environment and helped ensure smooth operations in previous jobs.
✨Health and Safety Knowledge
Brush up on your knowledge of health and safety regulations, as this is crucial for the role. Be prepared to discuss how you've applied these principles in past positions and how you would ensure compliance in this new role.