Recreation Attendant

Recreation Attendant

Derry +1 Full-Time 26403 - 27254 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Keep our facility clean and safe while assisting customers with their fitness needs.
  • Company: Join a vibrant team dedicated to promoting health and wellness.
  • Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
  • Why this job: Make a difference in people's lives while enjoying a fun work environment.
  • Qualifications: Must have Level 2 Fitness Instructors qualification and customer service experience.
  • Other info: Great opportunity for career advancement in the leisure and sports industry.

The predicted salary is between 26403 - 27254 £ per year.

Responsible for the cleaning, housekeeping, preparation and general safety of areas of the facility and assist customers with enquiries in an effective manner. Undertake fitness instructing and reception duties as required ensuring a comprehensive customer service at all times.Please see employer website for full job details & person specification.

Responsibilities

  • Ensure the highest possible standards of hygiene and cleanliness are maintained by carrying out routine cleaning tasks as required.
  • Carry out regular housekeeping duties including litter picking, tidying of stores, and basic low level maintenance as required.
  • Prepare activity areas to include safe setting up and dismantling of equipment and ensuring that all equipment is stored safely and securely when not in use.
  • Carry out routine inspection and monitoring checks of the facility and equipment, document and report faults and non-compliance as required.
  • Assist customers with enquiries in a friendly and effective manner, proactively develop and maintain high standards of customer care.
  • Working as part of a team to ensure the smooth operation of the facility. Follow the normal operating procedures of the facility and undertake staff training as required.
  • Undertake reception duties as required ensuring all system booking and cash handling procedures are followed at all times
  • Undertake fitness instructing duties as required delivering customer inductions, one to one fitness instructing and personal programmes. Undertake occasional key holder responsibilities to facilitate out of hours pitch bookings.
  • Ensure full compliance with Health and Safety requirements and legislation in accordance with Council’s Policies and Procedures.
  • Undertake any other duties appropriate to scale, which may be required from time to time. Comply with and actively promote the Council’s policies and procedures on all aspects of equality.

Skills and Qualifications

  • Applicants must hold a current Level 2 Fitness Instructors qualification. Please provide full details of the qualification.
  • One years demonstrable experience working in a leisure and sports environment including: Prescribed client programmes; Customer Service; Carrying out and maintaining high standard or cleaning.
  • Knowledge and application of Health and Safety practices.Knowledge and application of Microsoft Office.
  • Hold a current REP recognised group based exercise qualification, for example:Kettlebells, Pilates, Body Pump.

Further Information

Salary: £26,403 – £27,254 per annum pro rata (Scale 3 scp 7-9).Hard copies can be made available in request

Area: All of Northern Ireland
Closing date: 07 Nov 2025

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Locations

Derry Londonderry

Recreation Attendant employer: Derry City Strabane District Council

As a Recreation Attendant, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. Our commitment to high standards of customer service and safety ensures that you will be part of a team that values collaboration and excellence, while our location across Northern Ireland offers unique opportunities to engage with diverse communities and enhance your skills in the leisure and sports sector.
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Contact Detail:

Derry City Strabane District Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Recreation Attendant

✨Tip Number 1

Get to know the facility! Before your interview, visit the place if you can. Familiarise yourself with the layout and services they offer. This shows you're genuinely interested and helps you answer questions more confidently.

✨Tip Number 2

Practice your customer service skills! Since you'll be assisting customers, think of examples from your past experiences where you provided excellent service. Be ready to share these stories during your chat with them.

✨Tip Number 3

Show off your fitness knowledge! Brush up on your Level 2 Fitness Instructors qualification and any other relevant certifications. Be prepared to discuss how you can apply this knowledge in a practical setting.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!

We think you need these skills to ace Recreation Attendant

Cleaning and Housekeeping
Customer Service
Fitness Instructing
Health and Safety Compliance
Teamwork
Communication Skills
Microsoft Office
Equipment Maintenance
Problem-Solving
Reception Duties
Client Programme Development
Attention to Detail
Time Management
Adaptability

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your experience in a leisure and sports environment. We want to see how you've handled customer service, cleaning, and fitness instructing before. Use specific examples to show us what you can bring to the team!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the skills and qualifications that make you a great fit for the Recreation Attendant role.

Tailor Your Application: Don’t just send a generic application! Make sure to tailor your application to the job description. Mention how your skills align with the responsibilities listed, like maintaining hygiene standards and assisting customers effectively.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow the application process step-by-step. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Derry City Strabane District Council

✨Know Your Stuff

Make sure you’re familiar with the job description and responsibilities. Brush up on your knowledge of health and safety practices, customer service skills, and cleaning standards. Being able to discuss these topics confidently will show that you’re serious about the role.

✨Show Off Your Qualifications

Don’t forget to highlight your Level 2 Fitness Instructors qualification and any other relevant certifications. Be ready to explain how your qualifications make you a great fit for the role, especially when it comes to fitness instructing and customer care.

✨Demonstrate Team Spirit

Since this role involves working as part of a team, be prepared to share examples of how you’ve successfully collaborated with others in previous jobs. Talk about how you contribute to a positive work environment and ensure smooth operations.

✨Prepare Questions

Have a few questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might want to ask about the team dynamics, training opportunities, or how they measure success in the position.

Recreation Attendant
Derry City Strabane District Council
Location: Derry
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