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- Tasks: Lead a team to ensure safety and excellent service in leisure facilities.
- Company: Join a dynamic council focused on community health and fitness.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a vibrant work environment.
- Why this job: Make a positive impact on your community while developing your career in leisure services.
- Qualifications: Must have a National Pool Lifeguard Qualification and experience in leisure environments.
- Other info: Opportunity for growth and a chance to promote health and well-being.
The predicted salary is between 24000 - 30000 £ per year.
Assist the Service Manager in ensuring all Health and Safety procedures and policies are adhered to by all staff, contractors and users. Supervise staff and assist in the day-to-day organising, monitoring and compliance of staff duties to ensure safe, professional and efficient standards.
Responsibilities:
- Oversee the day-to-day operational duties of the facility and act as the ‘Team Leader on Shift’. In their absence, be responsible for the control of the building as a duty officer and ensure adherence to all procedures and policies.
- Ensure high levels of cleanliness are maintained at all times and carry out regular compliance and monitoring checks, addressing non-compliance as required.
- Maintain relevant operational records, deal with complaints from users/staff, and ensure all users comply with the facilities' terms and conditions of use.
- Undertake key holder responsibilities for allocated facilities and ensure that the security (Internal/External) of the site is maintained at all times.
- Supervise, assist and prepare set ups, dismantle and/or store equipment in the delivery of facility programmed services in accordance with standard operating procedures and health and safety obligations.
- Supervise users of leisure facilities/services and ensure that customers conduct themselves appropriately and in accordance with the facilities' rules and regulations.
- Identify potential hazards, log and report all incidents/accidents ensuring appropriate action is taken in line with operating procedures and health and safety obligations.
- Assist in other areas of the centre and provide cover as required, including reception/clerical duties including cash handling.
- Assist in the maintenance and management of the facility and undertake regular compliance procedures, testing, and plant duties, taking remedial action when necessary and reporting faults accordingly.
- Carry out Leisure attendant duties and act as the designated first aider on shift, dealing with any customer-related queries and escalating these as required.
- Participate in and ensure compliance with all Council policies and procedures and operate within the highest standards of personal behaviour which reflect the core values of the organisation.
- Ensure full compliance with Health and Safety requirements and legislation in accordance with Council’s Policies and Procedures.
- Undertake any other duties appropriate to scale, which may be required from time to time.
- Comply with and actively promote the Council’s policies and procedures on all aspects of equality.
Skills and Qualifications:
- Hold a current and in date National Pool Lifeguard Qualification.
- Two years’ demonstrable experience working in a leisure and sports environment, including supervising staff, customer service, and maintaining high standards of cleaning and set up and dismantle equipment.
- Knowledge and application of Health and Safety in a leisure and sports environment.
- The post will be subject to an enhanced AccessNI check for successful candidates in accordance with Access NI Code of Practice.
Further Information: Hard copy application forms available on request.
Location: Templemore Sports Complex
Area: Derry or Londonderry
Closing date: 30 Apr 2026
Locations
Leisure Attendant Team Leader in Derry, Londonderry employer: Derry City Strabane District Council
Contact Detail:
Derry City Strabane District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant Team Leader in Derry, Londonderry
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Council’s Leisure Facilities. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the responsibilities of the Leisure Attendant Team Leader role, especially around health and safety compliance and customer service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and ready to lead. First impressions matter, and looking smart will help convey your commitment to the role and the standards expected at the facility.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Leisure Attendant Team Leader in Derry, Londonderry
Some tips for your application 🫡
Show Your Passion for Leisure: When you're writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you genuinely care about providing excellent customer service and maintaining high standards in a leisure environment.
Highlight Relevant Experience: Make sure to detail your experience in supervising staff and managing operations in a leisure setting. We love to see candidates who can demonstrate their ability to lead a team and ensure compliance with health and safety procedures.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Derry City Strabane District Council
✨Know Your Health and Safety
Make sure you brush up on all relevant health and safety procedures before the interview. Being able to discuss how you would ensure compliance and address potential hazards will show that you’re serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised staff in the past. Highlight your experience in managing teams, resolving conflicts, and ensuring high standards of service. This will demonstrate your capability as a Team Leader.
✨Customer Service is Key
Think of specific instances where you’ve gone above and beyond for customers. Be ready to share these stories during the interview to illustrate your commitment to excellent customer service within leisure facilities.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a complaint or a health and safety issue. Practise your responses to these scenarios so you can showcase your problem-solving skills and quick thinking.