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- Tasks: Ensure facilities are clean, safe, and welcoming while assisting customers with enquiries.
- Company: Join a community-focused organisation dedicated to providing excellent leisure services.
- Benefits: Flexible shifts, training opportunities, and a chance to make a difference in your community.
- Why this job: Be part of a team that promotes health and wellbeing through sports and recreation.
- Qualifications: Experience in cleaning, customer service, and a passion for leisure activities.
- Other info: Opportunity for career growth and development in a supportive environment.
The predicted salary is between 20000 - 28000 £ per year.
Responsible for the caretaking, cleaning, housekeeping, preparation and general safety of facilities and assist customers with enquiries in a friendly and effective manner. Undertake reception duties as required ensuring a comprehensive customer service at all times. Although based at Brandywell Sports Centre, there will be a requirement to work and travel to other Leisure and Sports facilities as and when required to undertake duties such as pitches and pavilions, in line with the needs of the service.
Responsibilities
- Ensure the highest possible standards of hygiene and cleanliness are maintained by carrying out routine caretaking and cleaning tasks as required.
- Carry out regular housekeeping duties including litter picking, tidying of stores, and basic low level maintenance as required.
- Carry out routine inspection, visual checks and monitoring of facilities and equipment to include legionella flushing.
- Signing off on documents, weekly checklists, monthly manual testing and report faults and non-compliance as required, to the line manager.
- Assist customers with enquiries in a friendly and effective manner, proactively develop and maintain high standards of customer care.
- Working as part of a team to ensure the smooth operation of designated facilities.
- Follow the normal operating procedures of the facility and undertake staff training as required.
- Undertake key holder responsibilities to include building security, working alone and attending to, out of hour call outs as and when required.
- Ensure full compliance with Health and Safety requirements and legislation in accordance with Council’s Policies and Procedures.
- Undertake any other duties appropriate to scale, which may be required from time to time.
- Comply with and actively promote the Council’s policies and procedures on all aspects of equality.
Skills and Qualifications
- NVQ level 2 or equivalent qualification in a leisure and sports related subject.
- One year’s demonstrable experience in each of the following:
- General cleaning and housekeeping duties.
- Set up and dismantling equipment.
- Dealing with the public.
- Opening and closing a facility.
- Cash handling.
Further Information
Work a flexible shift pattern including evenings and weekends and undertake regular staff training and development programmes as required.
Recreation Operative in Castlederg employer: Derry City Strabane District Council
Contact Detail:
Derry City Strabane District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Operative in Castlederg
✨Tip Number 1
Get to know the facilities! Before your interview, take a trip to Brandywell Sports Centre and other local leisure spots. Familiarising yourself with the environment shows initiative and helps you answer questions more confidently.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with the public, think of scenarios where you might need to assist customers. Role-play with a friend or family member to get comfortable with handling enquiries in a friendly manner.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked effectively in a team before. Highlighting your ability to collaborate will resonate well, especially since this role involves working closely with others.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only streamlines the process but also shows your enthusiasm for joining our team at StudySmarter. Don’t miss out!
We think you need these skills to ace Recreation Operative in Castlederg
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for recreation and customer service shine through. We want to see that you’re excited about the role and ready to contribute to our team at Brandywell Sports Centre!
Tailor Your Experience: Make sure to highlight your relevant experience in cleaning, housekeeping, and customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Bullet points can be your best friend here!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Derry City Strabane District Council
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Recreation Operative. Familiarise yourself with tasks like cleaning, housekeeping, and customer service. Being able to discuss how your experience aligns with these duties will show that you're a great fit.
✨Showcase Your Customer Service Skills
Since this role involves assisting customers, think of examples where you've provided excellent customer service. Be ready to share specific situations where you handled enquiries effectively and maintained high standards of care.
✨Demonstrate Health and Safety Knowledge
Brush up on health and safety regulations relevant to leisure facilities. Be prepared to discuss how you've applied these in past roles, especially regarding inspections and compliance. This will highlight your commitment to safety and professionalism.
✨Flexibility is Key
This job requires a flexible shift pattern, so be ready to discuss your availability. Mention any previous experience working varied hours, including evenings and weekends, to show that you're adaptable and willing to meet the needs of the service.
