At a Glance
- Tasks: Deliver exceptional customer service and support sales efforts in a dynamic office environment.
- Company: Join Dermapure Clinical, a leading skincare and beauty solutions provider.
- Benefits: Enjoy competitive salary, pension scheme, product discounts, and extra holiday for your birthday.
- Other info: Fast-paced, supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team making a real impact in the beauty industry.
- Qualifications: Experience in customer service and strong organisational skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Dermapure Clinical is a dynamic, forward-thinking and solutions-based business in the skincare, beauty and wellbeing sector, supplying world-leading, exclusive brands to UK clinics and spas. Our exceptional product ranges come from some of the best brands from the USA, Spain and around the world, including DermaQuest, Epionce, Lira Clinical and more. We pride ourselves on offering quality products and delivering an exceptional quality of service.
We are looking for a passionate, positive, conscientious team-player to join our busy office located in Weybridge, to provide customer care of an exceptional standard! We’re seeking someone who will be committed to providing the very best service to our customers and prospective customers, supporting our sales and marketing efforts and assisting our office team. A proven track record in a customer service and administrative role would be highly beneficial.
The successful candidate will have a can-do attitude, an excellent telephone manner and impeccable organisational skills. We need someone who is a natural relationship builder, capable of delivering a reliable, friendly and professional service to our customer base.
- Experience working with MS Office programmes
- Confident with working in a fast-paced office environment
- Proven history of providing exceptional customer service, ideally in a B2B setting
- Great team player, happy to support others for the good of the company
- Well-presented and confident to meet customers face to face as well as dealing with people over the phone
- Able to manage complaints professionally and calmly, seeing any issues through to a successful outcome for all parties
The requirement of the role is to provide a memorable and exceptional customer experience to all our existing customers and prospective partners. Dermapure has built a reputation based on excellent service and we need someone to fly the flag for the company and be the first port of call for customer enquiries or issues.
You will be responsible for overseeing the order process from our online website through to the delivery of our products. An element of this role will involve engaging with opportunities and previous clients by taking ownership of openings or upgrades for their business, so a passion for what we do and the brands we work with is essential. Full training will be provided.
The successful candidate will be required to support our sales team, working to maximise sales opportunities wherever possible and increasing sales revenue through incredible service. The Dermapure head office is an exciting, fast-paced environment with an excellent team of people who help and support each other. You could become a vital member of our team and help support the business’s vision and goals.
Industry competitive salary
Personal Pension Scheme
Discounted Retail Products
Birthdays given as an extra day’s holiday (after one year service)
Locations
Sales & Customer Service Executive - Full time Permanent in Surrey, Weybridge employer: Dermapure Clinical
Dermapure Clinical is an exceptional employer that fosters a vibrant and supportive work culture in the heart of Weybridge. With a commitment to employee growth, we offer comprehensive training and development opportunities alongside competitive salaries and benefits such as a personal pension scheme and extra holiday for birthdays. Join our dynamic team where your passion for customer service and skincare can thrive, making a meaningful impact in the beauty and wellbeing sector.
