Description
Retail Experience Executive - London based
£30,000 plus commission
Role Purpose
Plays a key role in improving the overall customer experience, increasing sales performance, and ensuring brand consistency across retail stores. Responsible for delivering training programs to generic retail staff, activating in-store experiences, ensuring effective product displays, and supporting the execution of brand strategies.
Requirements
Person Specification
- 2+ years' experience in retail training or sales.
- Experience with retail activations or product launches is advantageous.
- Strong understanding of retail environments, customer behaviour, and sales techniques.
- Excellent communication, presentation, and interpersonal skills.
- Ability to analyse retail performance data and develop actionable strategies to improve results.
- Strong organisational skills with the ability to manage multiple projects simultaneously.
- Willingness to travel to various store locations.
- Flexibility to work varied hours, including weekends and holidays where required.
Personal Attributes
- Passionate about delivering exceptional customer experiences.
- Confident trainer and communicator.
- Strong relationship-building and influencing skills.
- Proactive and self-motivated.
- Commercially aware with a focus on driving sales performance.
- Adaptable and able to manage multiple priorities.
- Positive ambassador for the brand and its values.
