Head of Digitalisation
Leatherhead (Hybrid)
£65,000 - £75,000
To lead the digital transformation of the UK & Ireland Professional business. The Head of Digitalisation owns the newly launched Shopify B2B Pro Shop and leads key technology projects such as the introduction of a new CRM system. The goal is a seamless digital experience for Professional Skin Therapists (PSTs) that grows acquisition, retention and lifetime value, while making it simpler for practitioners to work with Dermalogica.
This is a deliberate player-coach role: it combines strategic ownership of the digital roadmap with hands-on execution on the platform.
Essential
- 5+ years of experience in digital commerce or digital marketing, including significant B2B experience.
- Hands-on experience managing a B2B e-commerce platform (Shopify Plus / Shopify B2B strongly preferred; Shopware, Salesforce Commerce or similar considered).
- Proven track record of leading at least one system implementation (CRM, ERP or commerce platform) from selection to rollout.
- Strong project management skills, including budget, timeline and vendor management.
- Experience with change management and driving user adoption of new tools.
- Solid data analytics skills and experience with tools such as GA4, Shopify Analytics or customer analytics platforms.
- Practical experience using AI applications for content creation, analysis or automation.
- Strong communication and stakeholder management skills across cross-functional teams.
- Background in sales and marketing, with an understanding of how digital tools support field sales.
- Hands-on mentality combined with strategic thinking.
Desirable
- Background in the beauty or professional skincare industry.
- Experience working in an international organisation with global and local teams.
- People leadership experience, or the ambition to build a team as the role grows.
Head of Digitalisation in Leatherhead employer: Dermalogica
At Dermalogica, we pride ourselves on being the number one professional skincare brand globally, offering a vibrant work culture that fosters collaboration and innovation. Our employees benefit from competitive salaries, generous allowances, and extensive training opportunities, ensuring personal and professional growth while contributing to our mission of empowering skin therapists and aesthetic practitioners. Located in Dublin, our team enjoys a dynamic environment where creativity and community engagement thrive, making it an exceptional place to build a rewarding career.
