At a Glance
- Tasks: Lead ecommerce strategies and optimise customer journeys to boost skin confidence.
- Company: Dynamic company focused on transforming lives through skin health.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a forward-thinking team passionate about innovation and skin health.
- Why this job: Make a real impact in ecommerce while enhancing customer experiences.
- Qualifications: 5+ years in ecommerce with hands-on Shopify Plus expertise.
The predicted salary is between 45000 - 45000 € per year.
Leatherhead (Hybrid working) £45,000
As Ecommerce & CRO Manager, you play a pivotal role in our mission to change lives through skin confidence. Reporting to the Head of Ecommerce, this role takes ownership of conversion rate optimisation, website developments and trading performance, supporting our DTC growth strategy across the UK & Ireland.
Through insight driven experimentation and continuous improvements, you’ll ensure we deliver world class customer journeys while authentically showcasing our skin health educational expertise.
Requirements- Strong ecommerce and D2C trading experience: Minimum 5 years’ experience in ecommerce, digital marketing, or online trading roles, with a proven track record of driving revenue growth and customer acquisition.
- Demonstrated experience managing onsite trading: Promotions and merchandising to optimise performance.
- Hands-on Shopify Plus expertise: Confident working within Shopify Plus, including building and optimising pages, using apps and tools, and applying performance data to continuously improve site experience.
- Commercial and data-driven mindset: Strong experience analysing trading performance, sales forecasting, and evaluating the financial impact of campaigns and onsite activity.
- Conversion Rate Optimisation (CRO) experience: Proven ability to plan and run A/B testing and experimentation programmes, with a focus on continuous improvement and measurable results.
- Technical confidence: Comfortable using basic HTML and CSS, and working collaboratively with developers to implement site changes and enhancements.
- Strong reporting and insight skills: Ability to interpret data and translate it into clear, actionable insights across both commercial performance and customer behaviour.
- Experience working with GA4 or other analytics platforms
- Exposure to affiliate marketing programmes
- An interest in AI and automation tools to improve efficiency and scale ecommerce operations
Ecommerce & CRO Manager (Maternity Cover) in Leatherhead employer: Dermalogica
As an Ecommerce & CRO Manager at our Leatherhead location, you will be part of a dynamic team dedicated to transforming lives through skin confidence. We pride ourselves on fostering a collaborative and innovative work culture that encourages personal and professional growth, offering hybrid working options and competitive benefits. Join us to make a meaningful impact while enjoying the unique advantages of working in a vibrant community focused on excellence in ecommerce.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce & CRO Manager (Maternity Cover) in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the ecommerce and digital marketing space. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past successes in ecommerce and CRO. Include case studies of A/B tests you've run or website optimisations you've implemented. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of Shopify Plus and conversion rate optimisation strategies. Be ready to discuss how you’ve used data to drive decisions in your previous roles. We want to see that you can walk the talk!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s make this happen together!
We think you need these skills to ace Ecommerce & CRO Manager (Maternity Cover) in Leatherhead
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your strong ecommerce and D2C trading experience in your application. We want to see how you've driven revenue growth and customer acquisition in your previous roles, so don’t hold back!
Be Data-Driven:Since this role is all about conversion rate optimisation, share examples of how you've used data to inform your decisions. We love candidates who can interpret data and turn it into actionable insights, so let us know how you've done this before.
Get Technical:If you’ve got hands-on experience with Shopify Plus, make sure to mention it! We’re looking for someone who’s comfortable building and optimising pages, so any specific examples will really help your application stand out.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Dermalogica
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce and D2C trading knowledge. Be ready to discuss your past experiences in driving revenue growth and customer acquisition, as this role is all about optimising performance and showcasing your expertise.
✨Show Off Your Shopify Skills
Since hands-on Shopify Plus experience is a must, prepare to talk about specific projects where you've built or optimised pages. Bring examples of how you've used apps and tools to enhance site experience, and be ready to discuss any performance data you've analysed.
✨Data is Your Best Friend
This role requires a commercial and data-driven mindset, so come armed with insights from your previous roles. Be prepared to explain how you've analysed trading performance and the financial impact of campaigns, as well as how you’ve used A/B testing to drive continuous improvement.
✨Technical Know-How Matters
Familiarise yourself with basic HTML and CSS, as well as your experience working with developers. Be ready to discuss how you've collaborated on site changes and enhancements, and don’t shy away from talking about any analytics platforms you've used, like GA4.
