Retail Skin Therapist - Duke of York

Full Time £24,933 - £26,933 plus commission (top of salary range would include Level 4 qualification).

We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to change and revolutionise this industry through our three pillars: Education, Personalisation, and Human Touch. Do you dream of being part of this industry-changing movement? If so, we are looking for inspirational top talent to be part of something special.

A Dermalogica Retail Skin Therapist is at the true heart of where these results happen in our stores and counters. Based on the shop floor, you are responsible for empowering and educating all our customers to achieve their best skin possible. You will demonstrate an exceptional level of customer service and combine this with a very personalised and educational approach to all the conversations you will have.

The responsibilities of the Retail Skin Therapist:

• Guide customers through a journey, advising, listening, and connecting with them throughout every touchpoint.
• Perform treatments, setting up a skincare programme comprising both treatment and homecare to achieve goals.
• Form partnerships with customers, sharing treatment plans and linking recommended homecare.
• Take ownership of monthly targets set for the location, including individual and location targets.
• Cover counter duties including Face Mapping to understand client needs and concerns.
• Maintain the treatment area and other work areas professionally, including stocking shelves and cleaning.

Do you have the below skills?

• Education equivalent to Level 3 in Beauty Therapy with Facial Electrical (essential).
• Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels. If you do not hold this qualification, Dermalogica will fund it as part of your development.
• Experience as a Sales Advisor in a fast-paced environment within Retail, Beauty, or FMCG is ideal.
• An outgoing, creative thinker who can create theatre at the counter to inspire customers.
• A passion for skin health to inspire others.

What’s in it for you?

• Private Health Care with Vitality and Medicash.
• Life insurance with Legal and General, including Virtual GP services, wellbeing counselling, and Financial Protection.
• 5% pension contribution and access to a pension advisor.
• Your birthday off work!
• 5 paid sick days per year.
• £70 monthly product allocation.
• Access to new product innovations before they hit the shelves.
• 30% off other Unilever Prestige Brands.
• Access to Unilever Discounts, an online shopping website with discounts on multiple high street brands.
• Opportunities for growth and progression through our Learning and Development platforms.
• 25 days annual leave, plus 3 bank holidays.
• World-renowned Dermalogica Education programme with ongoing education throughout employment.
• Recognition of personal and team achievements.
• Uncapped monthly commission and bonus structure.

Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent, at the time of application and must be able to provide a certificate at interview.