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- Tasks: Empower customers with personalised skincare advice and exceptional service.
- Company: Join the number 1 professional skincare brand globally, Dermalogica.
- Benefits: Earn £14.40 per hour plus uncapped commission and enjoy exclusive product access.
- Why this job: Be part of a revolutionary skincare movement and inspire confidence in others.
- Qualifications: Outgoing personality with a passion for retail and skin health.
- Other info: Dynamic environment with recognition for personal and team achievements.
Job Description
Retail Skin Sales Associate
Salary and commission: £14.40 per hr plus uncapped commission 1%
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA: Education, Personalisation, and Human Touch. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special.
A Dermalogica Retail Skin Sales Associate is at the true heart of where these results happen in our Belfast store. Based on the shop floor, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will demonstrate an exceptional level of customer service and combine this with a very personalised and educational approach to all the conversations you will have.
Responsibilities
- As a Retail Skin Sales Associate, you will take your customer through a journey, including advising, listening, and connecting with them at every touch point. You will wow our customers with a personalized experience and enable them to fall in love with their skin care journey.
- Implementing CLEAR, our customer journey retail tool, ensuring each customer receives a skin care programme comprising both treatment and homecare. You will create a partnership by sharing your treatment plan with your customer, educate and link recommended homecare throughout.
- You will form a partnership with your customer. With your professional expertise and products combined with their homecare commitments, your customer should feel confident that they will achieve their healthiest skin ever.
- Own monthly targets for the location, including both individual and location targets, and keep abreast of daily goals and achievements.
- Cover counter duties which include Speed Mapping to understand client needs and concerns, show your expertise, offer education, and empower the customer to be knowledgeable about their own skin.
- Maintain the work areas in a professional manner including stocking shelves, cleaning the skin bar and product pool, and replenishing products while adhering to the Clean Touch policy.
Qualifications
- You will ideally have some experience as a Sales Associate, preferably in a fast-paced Retail, Beauty, or FMCG environment, but this is not essential.
- A confident people person that customers will love to engage with.
- You will be an extrovert, outgoing, proactive and a creative thinker who can create theatre at the counter to inspire customers.
- Above all, you will have a passion for the retail environment and skin health and use this passion to inspire others.
Benefits
- Dermalogia Education programme with onboarding to learn about the brand, products, and success in your role.
- Personal and team achievements recognised and celebrated.
- Uncapped monthly commission and bonus structure to reward performance.
- Exclusive access to new product launches before they hit the shelves.
- Monthly product allocation to live and breathe the Dermalogica way and demonstrate results daily.
- Staff discounts on Unilever prestige brands.
Employment details
- Seniority level: Entry level
- Employment type: Contract
- Job function: Other
- Industry: Retail
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Retail Skin Sales Associate employer: Dermalogica UK
Contact Detail:
Dermalogica UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Skin Sales Associate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Dermalogica's products and their unique selling points. This way, when you chat with potential employers, you can show off your passion and knowledge about skincare, making you stand out.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing conversations with friends or family. This will help you feel more confident and natural when engaging with customers during interviews.
✨Tip Number 3
Showcase your creativity! Think of ways to demonstrate how you can create an engaging experience for customers. Whether it’s through a mock sales pitch or a fun presentation, let your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Dermalogica family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Skin Sales Associate
Some tips for your application 🫡
Show Your Passion for Skincare: When you're writing your application, let your love for skincare shine through! Talk about why you’re excited to be part of the Dermalogica team and how you can help others feel confident in their skin.
Personalise Your Application: Just like we personalise our customer experiences, make sure your application reflects who you are. Use examples from your past experiences that show how you connect with people and provide exceptional service.
Highlight Relevant Experience: Even if you don’t have direct experience in beauty or retail, think about any roles where you’ve had to engage with customers or sell a product. We want to see how your skills can translate into this role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our amazing team at Dermalogica.
How to prepare for a job interview at Dermalogica UK
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Dermalogica's products and their benefits. Being able to discuss how specific products can help different skin types will show your passion and expertise.
✨Show Off Your People Skills
As a Retail Skin Sales Associate, you'll be engaging with customers all day. Practice your communication skills by role-playing with a friend. Focus on being approachable, listening actively, and responding to customer needs with empathy and enthusiasm.
✨Demonstrate Personalisation
Think of ways you can personalise the customer experience. Prepare examples of how you've tailored services or products to meet individual needs in past roles. This will align perfectly with Dermalogica's mission of personalisation and education.
✨Be Target-Driven
Understand the importance of sales targets in retail. Come prepared with ideas on how you would achieve monthly goals and contribute to the team's success. Showing that you're motivated by targets will resonate well with the hiring team.