Retail Skin Therapist in Reading

A Dermalogica Retail Skin Therapist is at the true heart of where these results happen in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will demonstrate an exceptional level of customer service and combine this with a very personalised and educational approach to all the conversations you will have.

Job Requirements

• You will already have the education that Dermalogica can then build on and develop further. This will be in the form of an equivalent Level 3 in Beauty Therapy with Facial Electrical. This is an absolute ESSENTIAL, so that we can ensure that the standards of our Retail Skin Therapists are consistent.
• Level 4 Beauty Therapy qualification, which must include Microneedling and Chemical Peels. If you do not hold the Level 4 qualification, then Dermalogica will fund this as part of your development, as it will be a fundamental part of the role. This training is worth £3,200.
• You will ideally have had some experience as a Sales Advisor, preferably from a fast‑paced environment within Retail, Beauty or FMCG.
• An outgoing, creative thinker who can create theatre at the counter to really inspire and draw our customers to us.
• Above all else, you will have a passion for skin health like no one has ever seen. You will use this passion to inspire others.

Job Responsibilities

• As a Retail Skin Therapist, you will take your customer through a journey, advising, listening, and connecting with them throughout every touch point.
• We want to Wow our customers with a personalized experience and enable our customers to fall in love with their skin care journey.
• Every service must be set up as a skin care programme comprising both treatment and homecare to achieve goals.
• You will create a partnership by sharing your treatment plan with your customer, educate and link recommended homecare throughout.
• You will form a partnership with your customer, ensuring they feel confident that they will achieve their healthiest skin ever!
• Our Retail Skin Therapists will take ownership of monthly targets set for the location, including both individual and location targets.
• You will be expected to cover counter duties which include Face Mapping, giving the opportunity to understand the client’s needs and concerns.
• Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all areas, and replenishing products.

Job Benefits

• Private Health Care with Vitality and Medicash.
• A 5% pension contribution from the company as well as access to a pension’s advisor.
• 5 paid sick days per year.
• 25 days annual leave, plus 3 bank holidays.
• The Dermalogica Education programme is world renowned, providing a fantastic onboarding experience and ongoing education throughout your employment.
• Opportunity for growth and progression through our Learning and development plans.
• Personal and team achievements will be celebrated and recognised through the company.
• Uncapped monthly commission and bonus structure.
• Exclusive access to new product launches before they hit the shelves.
• £70 monthly product allocation.
• 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Tatcha, Murad and Kate Somerville.