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- Tasks: Empower customers with personalised skincare experiences and drive retail growth.
- Company: Join Dermalogica, the number 1 professional skincare brand globally.
- Benefits: Enjoy private healthcare, life insurance, and a generous product allocation.
- Why this job: Be part of a mission to revolutionise the skincare industry and inspire others.
- Qualifications: Level 3 Beauty Therapy qualification required; training for Level 4 provided.
- Other info: Dynamic role with opportunities for growth and access to exclusive discounts.
The predicted salary is between 24000 - 27000 £ per year.
Salary £24,000 - £27,000 (depending on qualifications), plus uncapped commission and quarterly bonus. Dermalogica UK is the number 1 professional skincare brand globally. We are passionate about bringing everyone skin confidence and on a mission to change and revolutionise the industry. Our brand DNA is built on Education, Personalisation and Human Touch. We are looking for inspirational top talent to be part of this industry‑changing movement.
A Dermalogica Business Account Manager is the heart of creating results in our business. Working on the shop floor with your team, you will embody our mission of empowering and educating customers to achieve the best skin possible. You will drive new business opportunities and encourage your team to think outside the box to help them excel.
Job Requirements
- Equivalent Level 3 in Beauty Therapy with Facial Electricals – essential to ensure consistent standards.
- Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels. If not held, Dermalogica will fund this training (worth £3,200).
- At least 2‑year management experience, ideally within a retail environment.
- Outgoing, creative thinker capable of creating theatre at the counter to inspire customers.
- Passion for skin health and a desire to inspire others.
Job Responsibilities
- Guide customers through a journey, advising, listening and connecting at every touch point to wow them with a personalised experience.
- Set up treatments as part of a skincare programme, pairing treatments with homecare plans and educating customers on recommended products.
- Drive retail growth month‑on‑month by motivating and supporting the team, thinking outside the box with event ideas and exceeding all location targets and KPIs.
- Lead in‑store events, on‑counter activity and masterclasses, ensuring all events are fully booked.
- Perform services at the highest standard and support the District Sales & Education Manager and Retail Training Manager with on‑counter training on new innovations.
- Work independently as a single‑person counter.
- Maintain grooming standards to reflect Dermalogica’s brand values.
Job Benefits
- Private health care with Vitality and Medicash.
- Life insurance with Legal & General, including Virtual GP with Health365, wellbeing and counselling, and financial protection.
- 5% pension contribution from the company and access to a pension advisor.
- Birthday off work.
- 5 paid sick days per year.
- £70 monthly product allocation.
- Early access to new product innovation before it hits the shelves.
- 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Tatcha, Murad and Kate Somerville.
- Access to Unilever discounts across high street brands.
- Opportunity for growth and progression through learning and development platforms.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Customer Service and Other
Location: Newcastle, England, United Kingdom
Referral information: Referrals increase your chances of interviewing at Dermalogica UK by 2x.
Business Account Manager in Newcastle upon Tyne employer: Dermalogica UK
Contact Detail:
Dermalogica UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Account Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research Dermalogica's values, products, and mission. When you walk into that interview, you want to show them you're not just another candidate; you're someone who truly gets what they're all about.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you’d sell their products. Prepare a short, engaging story about your experience and how it aligns with their goals. Make it personal and memorable!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can go a long way in making you stand out when it comes to the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Dermalogica family. Let’s get you that dream job!
We think you need these skills to ace Business Account Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share any personal experiences or stories that highlight your passion for skin health and how you inspire others. We want to see that you're not just applying for a job, but that you're genuinely excited about being part of our mission.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Business Account Manager role. Highlight your management experience and any relevant qualifications, like your Level 3 or 4 in Beauty Therapy. We appreciate when candidates take the time to align their skills with what we're looking for!
Be Creative and Outgoing: Since this role involves thinking outside the box, don’t hesitate to showcase your creativity in your application. Whether it’s through unique ideas for events or innovative ways to engage customers, we want to see how you can bring theatre to the counter and inspire your team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Dermalogica!
How to prepare for a job interview at Dermalogica UK
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge, especially about Dermalogica's products and philosophy. Being able to discuss how their brand values of Education, Personalisation, and Human Touch resonate with you will show that you're genuinely interested in the role.
✨Showcase Your Management Skills
Prepare examples from your past management experience that highlight your ability to motivate a team and drive results. Think about specific situations where you’ve inspired others or exceeded targets, as this is crucial for a Business Account Manager.
✨Get Creative with Ideas
Since the role requires thinking outside the box, come prepared with innovative event ideas or strategies to engage customers. This could be anything from unique in-store events to creative ways to promote skincare treatments—show them you can bring theatre to the counter!
✨Practice Your Customer Connection Skills
As a Business Account Manager, connecting with customers is key. Practice how you would guide a customer through their skincare journey, focusing on listening and personalising their experience. Role-playing with a friend can help you refine your approach and boost your confidence.
