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- Tasks: Lead a passionate team to empower customers with skin confidence and exceptional service.
- Company: Join the number 1 professional skincare brand globally, Dermalogica.
- Benefits: Enjoy private healthcare, birthday off, product discounts, and personal development opportunities.
- Why this job: Be part of a revolutionary movement in skincare and inspire others daily.
- Qualifications: Must have NVQ Level 3 or 4 in Beauty Therapy and 2 years management experience.
- Other info: Dynamic retail environment with excellent growth potential and creative event opportunities.
The predicted salary is between 28000 - 35000 £ per year.
£32,000 - £35,000 (depending on qualifications), plus uncapped commission and quarterly bonus OTE £48,000.
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry through our 3 pillars which form our brand DNA: Education, Personalisation, and Human Touch.
A Dermalogica Flagship Store Manager is at the true heart of where these results happen in our Business. Based on the shop floor with your team, you are responsible for empowering and educating all our customers to have their best skin possible. You will demonstrate an exceptional level of customer service and combine this with a very personalised and educational approach to all conversations. You will lead by example, showcase your expert product knowledge, and inspire your team and location to success.
Job Responsibilities
- Business driver: Drive retail growth month on month through motivating and supporting the team, thinking outside the box with new inspiring event ideas, and exceeding all location targets & KPIs. Drive events in store with both on counter activity & masterclasses ensuring all events are fully booked.
- Team leader: Be a role model and perform all services regularly to the highest standard. Assist the District Sales & Education Manager & Retail Training Manager with on counter training relating to new innovations, ensuring that your team has the expertise to excel.
- Mentor and Coaching: Regularly mentor & coach your team members, driving them to succeed.
- Professionalism: Follow grooming standards to ensure that you are living and breathing Dermalogica every day.
Do you have the below skills?
- Education equivalent to Level 3 in Beauty Therapy with Facial Electrical is essential.
- At least 2 years management experience, ideally within a retail environment.
- An outgoing, creative thinker with the ability to create theatre at the counter to inspire and draw customers.
- A passion for skin health.
Job Benefits
- Private Health Care with Vitality and Medicash.
- Life insurance with Legal and General including Virtual GP with Health365, wellbeing and counselling, and Financial Protection.
- A 5% pension contribution from the company and access to a pensions advisor.
- Your Birthday off work!
- 5 paid sick days per year.
- £70 monthly product allocation.
- Access to new product innovation before they hit the shelves.
- 30% off other Unilever Prestige Brands.
- Access to Unilever Discounts, an online shopping website with discounts on multiple high street brands.
- The opportunity for growth and progression through our Learning and development platforms.
**Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at interview.
Flagship Store Manager in London employer: Dermalogica UK
Contact Detail:
Dermalogica UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flagship Store Manager in London
✨Tip Number 1
Get to know the brand inside out! Research Dermalogica's mission, values, and products. This way, when you walk into that interview, you can show off your passion for skin health and how you align with their vision.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate exceptional service and personalisation. Role-play with a friend or in front of the mirror to nail those responses.
✨Tip Number 3
Showcase your leadership style! Prepare examples of how you've motivated teams in the past. Whether it’s through events or training, be ready to share how you inspire others to achieve their best.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our tribe!
We think you need these skills to ace Flagship Store Manager in London
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share personal experiences or stories that highlight your passion and how it aligns with Dermalogica's mission to empower customers.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Flagship Store Manager role. Highlight relevant management experience and any creative ideas you have for driving retail growth and engaging customers.
Be Authentic and Personable: We want to see the real you! Use a friendly tone in your application and showcase your personality. Remember, this role is all about the human touch, so let us know how you connect with others.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Dermalogica.
How to prepare for a job interview at Dermalogica UK
✨Know Your Products Inside Out
As a Flagship Store Manager, you'll need to showcase your expert product knowledge. Make sure you research Dermalogica's products thoroughly and understand their benefits. Be prepared to discuss how you would educate customers about these products during the interview.
✨Demonstrate Your Leadership Skills
This role requires strong leadership abilities. Think of examples from your past experience where you've successfully motivated a team or driven retail growth. Be ready to share specific stories that highlight your mentoring and coaching skills.
✨Showcase Your Creativity
Dermalogica values creative thinkers who can inspire customers. Prepare some innovative event ideas or masterclass concepts that you could implement in the store. This will show your potential employer that you can think outside the box and drive engagement.
✨Emphasise Your Passion for Skin Health
Your passion for skin health is crucial for this role. Be genuine when discussing why you love the skincare industry and how you plan to inspire both your team and customers. Share personal anecdotes that reflect your commitment to skin confidence and education.
