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- Tasks: Empower customers with personalised skincare journeys and drive retail growth through innovative events.
- Company: Join the number 1 global professional skincare brand, Dermalogica.
- Benefits: Competitive salary, uncapped commission, private healthcare, and birthday off!
- Why this job: Be part of a revolutionary skincare movement and inspire others with your passion.
- Qualifications: Level 3 Beauty Therapy essential; Level 4 funded by Dermalogica.
- Other info: Dynamic role with excellent growth opportunities and access to exclusive product innovations.
The predicted salary is between 27000 - 35000 £ per year.
Salary £27,000 - £35,000 (depending on qualifications), plus uncapped commission and quarterly bonus.
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to change and revolutionise this industry through our three pillars which form our brand DNA: Education, Personalisation, and Human Touch.
A Dermalogica Business Account Manager is at the true heart of where these results happen in our business. Based on the shop floor with your team, you are responsible for empowering and educating all our customers to achieve their best skin possible. You will drive new business opportunities and encourage your team to think outside the box and help them excel.
Job Requirements:- You will already have an equivalent Level 3 in Beauty Therapy with Facial Electricals, which is essential for ensuring consistent standards among our therapists.
- Level 4 Beauty Therapy qualification, which must include Microneedling and Chemical Peels. If you do not hold the Level 4 qualification, Dermalogica will fund this as part of your development.
- You will have at least 2 years of management experience, ideally within a retail environment.
- You will be an outgoing, creative thinker who can create theatre at the counter to inspire and draw our customers to us.
- You will have a passion for skin health that inspires others.
- You will take your customer through a journey, advising, listening, and connecting with them throughout every touch point.
- Every service must be set up as a skincare programme comprising both treatment and homecare to achieve goals.
- You will drive retail growth month on month through motivating and supporting the team, thinking outside the box with new inspiring event ideas, and exceeding all location targets and KPIs.
- You will drive events in store with both on-counter activity and masterclasses, ensuring all events are fully booked.
- You will be a role model and perform all services regularly to the highest standard.
- By assisting the District Sales & Education Manager and Retail Training Manager with on-counter training relating to new innovations, you will ensure that your team has the expertise to excel.
- You must feel comfortable working on your own as this is a one-person counter.
- You will follow grooming standards to ensure that you are living and breathing Dermalogica every day.
- Private Health Care with Vitality and Medicash.
- Life insurance with Legal and General, including Virtual GP with Health365, wellbeing and counselling, and financial protection.
- A 5% pension contribution from the company, as well as access to a pensions advisor.
- Your birthday off work!
- 5 paid sick days per year.
- £70 monthly product allocation.
- Access to new product innovation before they hit the shelves.
- 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Tatcha, Murad, and Kate Somerville.
- Access to Unilever Discounts, an online shopping website with discounts on multiple high street brands.
- The opportunity for growth and progression, with investment in your personal development through our learning and development platforms.
Business Account Manager in London employer: Dermalogica UK
Contact Detail:
Dermalogica UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Account Manager in London
✨Tip Number 1
Get to know the company inside out! Research Dermalogica's mission, values, and products. This way, when you chat with them, you can show off your passion for skin health and how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and role-playing scenarios. Think about how you can demonstrate your management experience and creativity in driving retail growth. Show them you’re ready to inspire!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dermalogica family and being part of something special.
We think you need these skills to ace Business Account Manager in London
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your personal experiences and how they connect to Dermalogica's mission of empowering customers. We want to see that spark!
Highlight Relevant Experience: Make sure to showcase your management experience and any retail roles you've had. We’re looking for someone who can inspire a team, so don’t hold back on those achievements that demonstrate your leadership skills.
Be Creative and Personal: Think outside the box when crafting your application. Use a friendly tone and maybe even share a unique idea you have for engaging customers. We love creativity and want to see how you can bring that to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Dermalogica UK
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Understand Dermalogica's products, their unique selling points, and how they align with the brand's mission of education and personalisation. This will show your passion for skin health and your ability to connect with customers.
✨Showcase Your Management Skills
Prepare examples from your past management experience that highlight your ability to motivate a team and drive retail growth. Think about specific situations where you inspired your team or exceeded targets, as this will demonstrate your leadership qualities and fit for the role.
✨Be Creative with Ideas
Since the role requires thinking outside the box, come prepared with innovative event ideas or strategies that could enhance customer engagement. This shows that you're proactive and ready to contribute to the brand's mission of creating memorable experiences for customers.
✨Practice Your Personal Touch
During the interview, focus on how you would create a personalised experience for customers. Role-play scenarios where you advise and connect with clients, showcasing your ability to listen and educate. This aligns perfectly with Dermalogica's emphasis on the human touch in their service.
