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- Tasks: Lead a passionate team to empower customers with skin confidence and exceptional service.
- Company: Join Dermalogica, the number 1 professional skincare brand globally.
- Benefits: Competitive salary, private healthcare, birthday off, and discounts on top brands.
- Why this job: Be part of an industry-changing movement and inspire others with your passion for skin health.
- Qualifications: NVQ Level 3 or 4 in Beauty Therapy and 2 years management experience required.
- Other info: Great opportunities for personal development and career progression.
The predicted salary is between 32000 - 35000 £ per year.
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to change and revolutionise this industry through our 3 pillars which form our brand DNA: Education, Personalisation, and Human Touch.
A Dermalogica Flagship Store Manager is at the true heart of where these results happen in our Business. Based on the shop floor with your team, you are responsible for embodying our mission of empowering and educating all our customers to have their best skin possible. You will demonstrate an exceptional level of customer service and combine this with a very personalised and educational approach to all conversations you will have. You will lead by example, showcase your expert product knowledge, and the passion to make a difference. Your role is to inspire and lead your team and location to success.
Job Responsibilities:
- Business driver – Drive retail growth month on month through motivating and supporting the team, thinking outside the box with new inspiring event ideas & exceeding all location targets & KPIs.
- Drive events in store with both on‑counter activity & masterclasses ensuring all events are fully booked.
- Team leader – Be a role model and perform all services regularly to the highest standard.
- Assist the District Sales & Education Manager & Retail Training Manager with on‑counter training relating to new innovations, ensuring the team have the expertise to excel.
- Mentor and Coaching – Take time to regularly mentor & coach team members, driving them to succeed.
- Professionalism – Follow grooming standards to ensure that you live and breathe Dermalogica every day.
Required Skills:
- Equivalent Level 3 in Beauty Therapy with Facial Electrical etc. – This is an absolute ESSENTIAL so that we can ensure that the standards of our Therapists are consistent.
- At least 2 years management experience, ideally within a retail environment.
- Outgoing, creative thinker with the ability to create theatre at the counter to inspire and draw customers.
- Passion for skin health like no other brand has ever seen. Use this passion to inspire others.
Job Benefits:
- Private Health Care with Vitality and Medicash.
- Life insurance with Legal and General including Virtual GP with Health365, wellbeing and counselling and Financial Protection.
- A 5% pension contribution from the company and access to a pension advisor.
- Your birthday off work!
- 5 paid sick days per year.
- £70 monthly product allocation.
- Access to new product innovation before they hit the shelves.
- 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Tatcha, Murad, Kate Somerville and Paula's Choice.
- Access to Unilever Discounts and an online shopping website discounts on multiple high street brands.
- Opportunity for growth and progression.
- We invest in your personal development through our learning and development platforms.
Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at interview.
Location: London, England, United Kingdom.
Flagship Store Manager employer: Dermalogica UK
Contact Detail:
Dermalogica UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flagship Store Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Dermalogica's mission and values. This way, you can show how your passion for skin health aligns perfectly with their vision.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you can inspire a team to achieve retail growth.
✨Tip Number 3
Bring your creativity to the table! Think of innovative event ideas that could drive customer engagement in-store. Share these during your interview to demonstrate your outside-the-box thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dermalogica tribe!
We think you need these skills to ace Flagship Store Manager
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share personal experiences or stories that highlight your passion and how it aligns with Dermalogica's mission to empower customers.
Highlight Your Leadership Skills: As a Flagship Store Manager, you'll be leading a team. Make sure to showcase your management experience and any creative ideas you've implemented in the past. We want to see how you inspire and motivate others!
Be Specific About Your Qualifications: Don't forget to mention your Level 3 or 4 Beauty Therapy qualification! It's essential for us to know you meet this requirement, so include it clearly in your application to avoid any confusion.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you're keen to be part of our tribe!
How to prepare for a job interview at Dermalogica UK
✨Know Your Skincare Stuff
Make sure you brush up on your product knowledge before the interview. Dermalogica is all about education and personalisation, so being able to discuss their products confidently will show that you're passionate and ready to inspire customers.
✨Showcase Your Leadership Skills
As a Flagship Store Manager, you'll need to lead by example. Prepare examples of how you've motivated teams in the past, and think about how you can bring creativity to the role. Be ready to share your vision for driving retail growth and engaging events.
✨Emphasise Customer Service Excellence
Customer service is at the heart of Dermalogica's mission. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to create a personalised experience and educate clients about skincare.
✨Be Ready to Discuss Mentoring
Mentoring and coaching are key parts of this role. Prepare to talk about your approach to developing team members and how you’ve helped others succeed in their careers. This will demonstrate your commitment to the brand's values and your leadership style.