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- Tasks: Empower customers with personalised skincare journeys and drive retail growth through innovative ideas.
- Company: Join Dermalogica, the number 1 professional skincare brand globally.
- Benefits: Enjoy competitive salary, private health care, discounts, and birthday off work.
- Why this job: Be part of a mission to revolutionise the skincare industry and inspire confidence.
- Qualifications: Level 3 in Beauty Therapy required; management experience preferred.
- Other info: Great opportunities for growth and development in a dynamic retail environment.
The predicted salary is between 27000 - 35000 £ per year.
Join to apply for the Business Account Manager role at Dermalogica UK. Salary £27,000 - £35,000 (depending on qualifications), plus uncapped commission and quarterly bonus. We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to change and revolutionise this industry. The way we do this is by our 3 pillars which form our brand DNA: Education, Personalisation, and Human Touch.
As a Business Account Manager, you are at the true heart of where these results happen in our Business. Based on the shop floor with your team, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will drive new business opportunities and encourage your team to think outside the box and help them excel.
Job Requirements
- Equipped with an equivalent Level 3 in Beauty Therapy with Facial Electricals (essential).
- Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels; Dermalogica will fund this training (£3,200) if not already held.
- At least 2‑year management experience, ideally within a retail environment.
- Outgoing, creative thinker who can create theatre at the counter to inspire and draw customers.
- Passion for skin health to inspire others.
Job Responsibilities
- Take customers through a journey, advising, listening, and connecting throughout every touch point to wow them with personalised experience.
- Perform treatments and set up a skin care programme comprising treatment and homecare, sharing treatment plans and educating customers.
- Drive retail growth month on month through motivating and supporting the team, thinking of new event ideas to exceed all location targets & KPIs.
- Run events in store, on-counter activity & masterclasses, ensuring full bookings.
- Serve as a role model and perform all services regularly to the highest standard; assist District Sales & Education Manager and Retail Training Manager with on-counter training for new innovations.
- Work independently as a one‑person counter.
- Adhere to grooming standards, living and breathing Dermalogica every day.
Job Benefits
- Private Health Care with Vitality and Medicash.
- Life insurance with Legal & General; includes Virtual GP, wellbeing and counselling, and Financial Protection.
- 5% pension contribution and access to a pension adviser.
- Birthday off work.
- 5 paid sick days per year.
- £70 monthly product allocation.
- Early access to new product innovation.
- 30% off Unilever Prestige brands such as Hourglass, Living Proof, Tatcha, Murad, Kate Somerville.
- Discounts on multiple high‑street brands via Unilever online shopping site.
- Opportunity for growth and progression through Learning & Development platforms.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Customer Service and Other
Industries: Retail
Location: London, England, United Kingdom
Business Account Manager employer: Dermalogica UK
Contact Detail:
Dermalogica UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Account Manager
✨Tip Number 1
Get to know the company inside out! Research Dermalogica's mission, values, and products. This way, when you chat with them, you can show off your passion for skin health and how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and role-playing scenarios. Think about how you can demonstrate your management experience and creativity in driving retail growth. Show them you’re ready to inspire and educate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Dermalogica team and ready to make an impact.
We think you need these skills to ace Business Account Manager
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share personal experiences or stories that highlight your passion for skin health and how it aligns with Dermalogica's mission.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Business Account Manager role. Highlight relevant management experience and any qualifications that match the job description, especially in Beauty Therapy.
Be Creative and Engaging: Since the role requires an outgoing and creative thinker, don’t be afraid to showcase your personality in your application. Use engaging language and examples that demonstrate your ability to inspire and connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Dermalogica UK
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge, especially about Dermalogica's products and philosophy. Being able to discuss their three pillars—Education, Personalisation, and Human Touch—will show that you're aligned with their mission.
✨Showcase Your Management Skills
Prepare examples from your past management experience that highlight how you've motivated a team or driven sales. Think of specific instances where you’ve encouraged creativity or implemented new ideas that led to success.
✨Be Ready to Role Play
Since the role involves connecting with customers, be prepared for potential role-play scenarios during the interview. Practise how you would take a customer through a skincare journey, showcasing your ability to educate and personalise their experience.
✨Bring Your Passion
Let your passion for skin health shine through! Share why you love the industry and how you inspire others. This enthusiasm can set you apart and demonstrate that you’re not just looking for a job, but a chance to make a difference.
