At a Glance
- Tasks: Assist customers, sort donations, and create attractive shop displays in a charity shop.
- Company: Join Derian House Children's Hospice and make a difference this summer.
- Benefits: Gain valuable workplace experience, develop skills, and enhance your CV.
- Other info: Flexible shifts available; perfect for students aged 16 and over.
- Why this job: Make a real impact while learning about charity retail and customer service.
- Qualifications: No experience needed; just bring enthusiasm and a willingness to learn.
Summer Retail Volunteer
Are you looking to gain valuable workplace experience this summer while making a real difference?
Our Summer Retail Volunteer places, offer students the opportunity to experience life in a busy charity shop, developing real workplace skills while supporting Derian House Children's Hospice.
Whether you're considering a career in retail, customer service, business or simply want to build your confidence and CV, this opportunity will give you hands on experience in a friendly and supportive team.
Every item sold in our shops helps us continue providing specialist care and support to babies, children and young people with life-limiting conditions across the North West.
What You'll Be Learning:
- During your time with us, you'll have the opportunity to:
- Welcome and assist customers.
- Help sort and prepare donated items for sale.
- Steam and present clothing to shop standards.
- Price stock under supervision.
- Create attractive shop displays.
- Restock the shop floor.
- Learn about Gift Aid and how charity retail operates.
- Help keep the shop clean, tidy and welcoming.
- Gain an understanding of customer service within a charity setting.
- Work alongside our fantastic volunteers and retail team.
- No previous experience is required - we'll provide all the guidance and support you need.
What You'll Gain:
This placement is designed to help you develop transferable workplace skills, including:
- Customer service
- Teamwork
- Communication
- Organisation and time management
- Confidence
- Problem solving
- Responsibility and initiative
You'll also gain an insight into how charities operate and the important role volunteers and retail play in raising vital funds.
What We’re Looking For:
We’re looking for students who are:
- Friendly and approachable.
- Enthusiastic and willing to learn.
- Reliable and punctual.
- Happy to work as part of a team.
- Willing to get involved in a variety of tasks.
- Respectful towards customers, volunteers and staff.
Minimum Age:
Students aged 16 years and over
Time Commitment:
One morning or one afternoon per week throughout the summer holidays (Monday to Saturday, flexible shifts available)
Please Note:
This is an unpaid summer volunteer role, designed to provide students with an opportunity to learn about the workplace and develop employability skills during the summer holidays. Placements are subject to availability, completion of the relevant application, a successful interview and one satisfactory reference.
We ask all applicants to disclose, in confidence, any unspent criminal convictions in advance of a DBS check
All volunteers are required to wear a uniform, which will be provided free of charge
This is an unpaid summer volunteer rolein a charity shop
Summer Retail Volunteer - Chorley, Horwich & Leigh employer: Derian House
Derian House is an exceptional employer that values the contributions of its volunteers, providing a supportive and friendly work culture where you can truly make a difference in the lives of children and families. Located in Chorley, this role offers unique opportunities to engage in community events and receive recognition for your dedication through long service awards, fostering both personal growth and a sense of belonging within a compassionate team.
StudySmarter Expert Advice🤫
We think this is how you could land Summer Retail Volunteer - Chorley, Horwich & Leigh
✨Get Involved in Local Events
Check out local community events and markets where retail opportunities often pop up. Volunteering at these events not only gives you experience but also helps you make valuable connections with local retailers who might be on the lookout for enthusiastic volunteers like us.
✨Reach Out to Local Businesses
Don’t be shy! Walk into shops and ask if they need help. Many small retail stores appreciate the extra hands and are often more flexible with unofficial volunteering roles. Plus, it shows your initiative and interest directly to the business owners.
✨Join Retail Volunteer Networks
Look for local volunteer networks or organisations that specialise in retail placements. These platforms often have a solid list of volunteer opportunities tailored to the retail sector and can connect us with like-minded individuals who can share their experiences.
✨Showcase Your Passion Online
Use social media to showcase your passion for retail. Share posts about your favourite local shops or your thoughts on retail trends. It’s a great way to increase your visibility in the community and may catch the eye of potential retail opportunities—especially if you’re looking to volunteer!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, it's all about great customer interactions. Share any previous experience you have in customer service roles, even if it's informal, like helping out in a family shop or during school events. Highlighting a friendly attitude and a willingness to help goes a long way!
Don’t Forget to Mention Team Spirit:Retail thrives on teamwork! Make sure you mention any group activities or volunteer work where you’ve collaborated with others. This shows that you can communicate well and contribute to a positive environment, which is key for any retail role.
Craft a Warm Cover Letter:Since this is a volunteer role, your cover letter should reflect your passion for helping others and your eagerness to learn. Talk about why you want to volunteer with Derian House and how contributing aligns with your values and career goals. Make it personal!
Highlight Availability:Being flexible with your schedule can really set you apart for a volunteer position. Mention your availability clearly in your application so that Derian House knows when you can jump in and help out. They’ll appreciate your willingness to work around their needs!
How to prepare for a job interview at Derian House
✨Dress the Part
Even though it's a volunteer role, you want to show that you respect the retail environment at Derian House. Go for a smart-casual look that matches the store vibe—this shows you're ready to represent their brand effectively, and it creates a positive first impression!
✨Know the Products
Retail is all about understanding the products and services on offer. Brush up on Derian House’s key items or any seasonal promotions they might have going on. This knowledge not only helps you engage with customers but also shows your commitment to getting involved.
✨Customer Interaction Scenarios
Expect scenarios where you'll demonstrate your customer service skills. Prepare to role-play or answer questions about handling difficult customers or upselling products. Practising these interactions can help us feel more confident and show how we can positively impact the Derian House experience.
✨Passion for Retail
As a volunteer, your enthusiasm can shine through your motivation. Be ready to share why you love retail and what excites you about working with Derian House. This shows that you’re eager to learn and contribute, which is always a massive plus!
