At a Glance
- Tasks: Assist customers, handle payments, and maintain a welcoming store environment.
- Company: Join Derian House, a charity dedicated to supporting children and families in need.
- Benefits: Gain retail experience, make friends, enjoy discounts, and receive a uniform.
- Other info: Volunteers must be 16+ and commit to one shift per week.
- Why this job: Be part of a supportive team making a real difference in the community.
- Qualifications: No prior experience needed; just bring your enthusiasm and commitment.
Do you love chatting to people and brightening their day? Join our warm and welcoming team in Leigh and help us create a brilliant shopping experience for everyone who walks through the door.
We're looking for kind, reliable people who want to make a difference. No previous retail experience is needed, as full training will be provided. Just bring your smile and willingness to help!
What you’ll be doing
- Greeting customers with a friendly smile and making them feel welcome
- Helping people find what they’re looking for and answering any questions
- Keeping the shop tidy, organised and inviting
- Serving customers on the till and handling cash/card payments
- Encouraging Gift Aid when donations are dropped off
- Supporting your team and helping create a fun, friendly atmosphere
You’ll love this role if you
- Enjoy meeting and chatting with people
- Have a helpful, positive attitude and enjoy providing great service
- Like working as part of a team
- Can offer a regular morning or afternoon each week
What’s in it for you
- Gain hands on retail experience and boost your CV
- Meet new people and make lasting friendships
- Feel great knowing your time helps your local children's hospice
- Enjoy a shop discount
- Join in with volunteer events and social activities
- Lunch/travel expenses provided (minimum hours apply)
Please note
The minimum age for volunteering in our shops is 16.
You must be living in the UK to volunteer in one of our shops.
We ask all applicants to disclose, in confidence, any unspent criminal convictions in advance of a DBS check.
All volunteers are required to wear a uniform, which will be provided free of charge.
This is an unpaid volunteer position in a charity shop.
Volunteer Sales Assistant - Leigh Shop employer: Derian House Children's Hospice
Derian House Children's Hospice is an exceptional employer that fosters a warm and inclusive work culture, making it a perfect place for volunteers to thrive. As a Volunteer Sales Assistant in our Leigh shop, you will not only gain valuable retail experience but also become part of a supportive community dedicated to making a difference in the lives of children and families. With opportunities for personal growth, team collaboration, and the satisfaction of contributing to a meaningful cause, volunteering with us is both rewarding and fulfilling.
Contact Details:
Derian House Children's Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Sales Assistant - Leigh Shop
✨Tip Number 1
Familiarise yourself with Derian House and its mission. Understanding the charity's values and the impact of your role as a Volunteer Sales Assistant will help you connect better with the team and customers, showcasing your genuine passion for the cause.
✨Tip Number 2
Practice your customer service skills before the interview. Think of scenarios where you might need to assist customers or handle complaints, and prepare responses that demonstrate your empathy and problem-solving abilities.
✨Tip Number 3
Show enthusiasm for teamwork during your interactions. Highlight any previous experiences where you've successfully collaborated with others, as this will resonate well with the team-oriented environment at Derian House.
✨Tip Number 4
Be ready to discuss your availability and commitment. Since the role requires a regular weekly commitment, being clear about your schedule and willingness to contribute will demonstrate your reliability and dedication to the team.
We think you need these skills to ace Volunteer Sales Assistant - Leigh Shop
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand what a Volunteer Sales Assistant does at Derian House. Familiarise yourself with their mission and values to align your application with their goals.
Tailor Your CV:Highlight any relevant experience or skills that demonstrate your customer service abilities and teamwork. Even if you don't have retail experience, showcase your enthusiasm for helping others and your commitment to volunteering.
Craft a Personal Statement:Write a personal statement that reflects your passion for customer service and your desire to contribute to the community. Mention why you want to volunteer specifically at Derian House and how you can make a positive impact.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Derian House Children's Hospice
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping others during the interview. Share any previous experiences where you provided excellent customer service, even if it's from a different context.
✨Demonstrate Team Spirit
Since this role involves working closely with both staff and other volunteers, highlight your ability to work as part of a team. Discuss any collaborative projects or experiences that showcase your teamwork skills.
✨Prepare for Common Scenarios
Think about potential customer interactions you might face in the shop. Be ready to discuss how you would handle customer complaints or assist someone looking for a specific product, showing your problem-solving skills.
✨Emphasise Reliability and Commitment
The role requires a regular weekly commitment, so be prepared to discuss your availability. Highlight your reliability and willingness to commit to the schedule, which is crucial for a volunteer position.
