At a Glance
- Tasks: Welcome customers, assist with queries, and keep the shop inviting.
- Company: Join a friendly charity shop team making a difference.
- Benefits: Gain retail experience, meet new friends, and enjoy shop discounts.
- Other info: Flexible hours available; minimum age 16; lunch/travel expenses covered.
- Why this job: Make a positive impact while boosting your CV and having fun.
- Qualifications: No experience needed, just a friendly attitude and willingness to help.
Do you love chatting to people and brightening their day? Join our warm and welcoming team in our new Westhoughton shop and help us create a brilliant shopping experience for everyone who walks through the door.
What you'll be doing:
- Greeting customers with a friendly smile and making them feel welcome
- Helping people find what they're looking for and answering any questions
- Keeping the shop tidy, organised and inviting
- Serving customers on the till and handling cash/card payments
- Encouraging Gift Aid when donations are dropped off
- Supporting your team and helping create a fun, friendly atmosphere
You'll love this role if you:
- Enjoy meeting and chatting with people
- Have a helpful, positive attitude and enjoy providing great service
- Like working as part of a team
What's in it for you:
- Gain hands-on retail experience and boost your CV
- Meet new people and make lasting friendships
- Feel great knowing your time helps your local children's hospice
- Enjoy a shop discount
- Join in with volunteer events and social activities
- Lunch/travel expenses provided (minimum hours apply)
We're looking for kind, reliable people who want to make a difference. No previous retail experience is needed - just bring your smile and willingness to help!
Available sessions:
- Morning to Saturday - morning and afternoon hours available
Please note:
- Minimum age for volunteering in our shops is 16
- You must be living in the UK to volunteer in one of our shops
- We ask all applicants to disclose, in confidence, any unspent criminal convictions in advance of a DBS check
- All volunteers are required to wear a uniform, which will be provided free of charge
- This is an unpaid volunteer position in a charity shop
Volunteer Retail Assistant: Warm Welcomes & Till Support employer: Derian House Children's Hospice
Derian House Children's Hospice is an exceptional employer that offers a rewarding volunteer experience in a supportive and friendly environment. Located in Leigh, our charity shop provides volunteers with the opportunity to make a meaningful impact in the community while enjoying benefits such as discounts, lunch, and travel expenses. We prioritise personal growth and camaraderie, ensuring that every volunteer feels valued and part of our mission to support children and families in need.
Contact Details:
Derian House Children's Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant: Warm Welcomes & Till Support
✨Get Involved in Local Events
Check out local community events and markets where retail opportunities often pop up. Volunteering at these events not only gives you experience but also helps you make valuable connections with local retailers who might be on the lookout for enthusiastic volunteers like us.
✨Reach Out to Local Businesses
Don’t be shy! Walk into shops and ask if they need help. Many small retail stores appreciate the extra hands and are often more flexible with unofficial volunteering roles. Plus, it shows your initiative and interest directly to the business owners.
✨Join Retail Volunteer Networks
Look for local volunteer networks or organisations that specialise in retail placements. These platforms often have a solid list of volunteer opportunities tailored to the retail sector and can connect us with like-minded individuals who can share their experiences.
✨Showcase Your Passion Online
Use social media to showcase your passion for retail. Share posts about your favourite local shops or your thoughts on retail trends. It’s a great way to increase your visibility in the community and may catch the eye of potential retail opportunities—especially if you’re looking to volunteer!
We think you need these skills to ace Volunteer Retail Assistant: Warm Welcomes & Till Support
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, it's all about great customer interactions. Share any previous experience you have in customer service roles, even if it's informal, like helping out in a family shop or during school events. Highlighting a friendly attitude and a willingness to help goes a long way!
Don’t Forget to Mention Team Spirit:Retail thrives on teamwork! Make sure you mention any group activities or volunteer work where you’ve collaborated with others. This shows that you can communicate well and contribute to a positive environment, which is key for any retail role.
Craft a Warm Cover Letter:Since this is a volunteer role, your cover letter should reflect your passion for helping others and your eagerness to learn. Talk about why you want to volunteer with Derian House Children's Hospice and how contributing aligns with your values and career goals. Make it personal!
Highlight Availability:Being flexible with your schedule can really set you apart for a volunteer position. Mention your availability clearly in your application so that Derian House Children's Hospice knows when you can jump in and help out. They’ll appreciate your willingness to work around their needs!
How to prepare for a job interview at Derian House Children's Hospice
✨Dress the Part
Even though it's a volunteer role, you want to show that you respect the retail environment at Derian House Children's Hospice. Go for a smart-casual look that matches the store vibe—this shows you're ready to represent their brand effectively, and it creates a positive first impression!
✨Know the Products
Retail is all about understanding the products and services on offer. Brush up on Derian House Children's Hospice’s key items or any seasonal promotions they might have going on. This knowledge not only helps you engage with customers but also shows your commitment to getting involved.
✨Customer Interaction Scenarios
Expect scenarios where you'll demonstrate your customer service skills. Prepare to role-play or answer questions about handling difficult customers or upselling products. Practising these interactions can help us feel more confident and show how we can positively impact the Derian House Children's Hospice experience.
✨Passion for Retail
As a volunteer, your enthusiasm can shine through your motivation. Be ready to share why you love retail and what excites you about working with Derian House Children's Hospice. This shows that you’re eager to learn and contribute, which is always a massive plus!
