Clinical Support Worker (Community) in Chorley

To provide a high standard of care and practice at all times, taking direction from Community Service Team Leader and respite care coordinator. To work as part of a multi-disciplinary team respecting the skills, expertise and contributions of others in the provision of holistic care and support to babies, children, young people and their families accessing the service. To treat each child and young person as an individual respecting their dignity and providing care that is sensitive to their needs. To undertake clinical duties both within the community setting and also within the Hospice.

Main Responsibilities

• To work under guidance and supervision ensuring the provision of high quality care and practice; in accordance with Derian House Children’s Hospice policies, standard operating procedures and guidelines for designated children or young people.
• To accurately monitor and document the care for the children and young people and ensure that the care provided adheres to individual care plans.
• Ensure that the children and young people’s daily routines and individualised needs are respected at all times.
• To be responsible for monitoring, reporting and recording any changes in the condition of the children or young people being cared for, including health, emotional and social care needs.
• To be responsible for administering medicines and pharmaceutical products to children & young people following Derian House Children’s Hospice policy, standard operating procedures and NMC standards as directed and supervised by registered staff.
• To be competent in Derian at Home’s defined core clinical competencies and individual care needs as a Clinical Support Worker within the community setting.
• Ensure the respect, dignity and rights of children, young people and their families are upheld at all times.
• Act at all times in accordance with relevant legal, ethical and professional legislation and frameworks.
• To assist, as requested and appropriate with the clinical audits to enhance the delivery of care.
• Contribute positively to maintaining and implementing the required clinical standards.
• To be responsible and adopt a positive approach in the process of preventing and controlling infections.
• To maintain appropriate clinical records ensuring that they are stored securely and confidentially.
• Agree regular objectives with supervisor and demonstrate progress.
• Work in conjunction with the wider Derian team to provide holistic care to babies, children, young people and their families.
• At all times work within professional boundaries.

Quality Assurance

• Contribute to the management of quality assurance issues reporting and recording incidents, responding to complaints and feedback in line with Derian House policy and standard operating procedures.
• Participate in the formation of risk assessments for children and young people in your care, reporting and recording all incidents, accidents and near misses, actively participating in any corrective action required to minimise future risk.
• Contribute to the safeguarding of children & young people ensuring practice complies with Derian House Children’s Hospices and identifying any areas of concern and reporting them in a timely way to the Social Worker or a senior member of the care management team.

Communication

• Regularly attend team and other meetings as appropriate, contributing positively to discussions and debates and participating in shared decision making.
• Ensure effective communication including the dissemination of information accurately and timely to support effective team working.
• At all times act professionally representing the organisation and maintain positive and effective communication both internally and externally in representing the service offered by the hospice.
• Produce clear, legible and consistent written documentation in accordance with Derian House Policy.

Key Working Relationships

• Children, young people and families.
• Multidisciplinary team members, internal & external to the organisation.
• Community teams.
• Schools.
• Professional.

Ensure that personal actions and conduct apply with hospice policies and procedures. Each employee has an individual responsibility for identifying their own personal development and educational needs. Derian House holds the expectation that each employee will actively participate within mandatory training and successfully complete all relevant role related competency frameworks, within individually agreed timescales. To maintain confidentiality in all aspects of the role, notably information regarding the children and their families, staff and the organisation itself. Disclosure to any unauthorized person is considered a disciplinary offence. Adhere to the Guidelines and policies as per the Derian House Staff Handbook.

Health and Safety

• To be responsible and assist the registered staff in the process of preventing and controlling infections.
• Ensure all equipment is utilised and stored safely and ready for use to support the needs of children & young people whilst at Derian House. This will include the timely reporting of any faulty equipment.
• Take reasonable care to avoid injury to yourself or to others and to co-operate with Derian House in meeting its statutory requirements.
• To undertake mandatory training as required by Derian House.
• To adhere to Derian House Lone Worker policy and procedures.

As part of the care team at Derian House Children’s Hospice, you’ll be part of something truly special, helping ensure no child or family faces life’s hardest moments alone. We care for babies, children and young people with life limiting conditions from across the Northwest, supporting families to make the most of every precious moment.

Are you a compassionate Clinical Support Worker looking for a unique role that’s professionally rewarding and makes a real difference? Whether you’re already working in the community or looking to bring your transferable care skills into children’s community palliative care, we’d love to hear from you. Join our Derian at Home team and help deliver high-quality, individualised care to children and young people with complex and palliative care needs across the community.

While end of life care is a core part of what we do, many of our children and young people are supported by Derian House for many years before this, and that time is used to provide fun, comfort and lasting memories for the whole family. Our team is small, skilled and deeply committed, and you’ll play a vital part in delivering exceptional care, predominantly out in the community; undertaking respite visits, supporting symptom management and memory-making amongst many other tasks, but also working in-house in our hospice in Chorley.

It is key that you know if you apply for this role you will most of the time likely to be working autonomously, supported by a multi-disciplinary team to make decisions to best support families. As this is a role where you will be supporting families outside of the hospice, there will be many occasions where you are working alone, and need to be comfortable with this, with our systems and processes in place to make sure you are safe.

As our service grows and our 3–5 year plan takes shape we’re creating new opportunities for nurses who want to develop and thrive. We are investing more in community and rotational roles that work across our in-hospice and community services, giving you the chance to build breadth of experience in a genuinely varied role. We invest in our people, offering access to an in-house clinical education team, a dedicated clinical skills lab, and ongoing professional development tailored to your aspirations. We also welcome applications from nurses with non-traditional routes into practice, including those with learning disability qualifications and those from non-paediatric backgrounds who have the right transferable experience.

We will be holding an informal opening evening planned for the 4th August 4.00 – 8.00 pm and this will be an opportunity to have a look around, meet staff and find out a little more about Derian House. If you wish to register your interest, please contact hr@derianhouse.co.uk.

If you want to make a real difference that values compassion, expertise and continuous learning — Derian House might be where you belong but don’t delay with submitting your application, we reserve the right to close this advert once we have received enough applications. If you would like any further information regarding the role, please contact Victoria.robinson@derianhouse.co.uk.

We offer 35 days holidays per year, including bank holidays and increasing with length of service. Continuation of NHS Pension scheme (if eligible) or option to join Derian House Contributory Pension Scheme. Payment of professional NMC registration fees. Retail discounts through Blue Light card and Benefits platform. Free onsite parking. Subsidised meals in our diner. Flexible working in terms of part-time opportunities. Hours: 37.5 hours per week (full-time). Weekend, nights and evening work will be required. Part-time hours will also be considered.

Selection and Assessment process: Depending on the volume of applications there may be an initial preliminary 20-minute discussion, held virtually (MS Teams), to help sift candidates we wish to progress. The formal process for those invited, will be an onsite face to face assessment and interview.

Registered Charity Number 1005165. We are committed to creating an inclusive workplace and encourage applications from all qualified candidates, irrespective of any protected characteristics. Successful appointments will be subject to an enhanced disclosure and barring check.

Person Specification

• Knowledge of relevant child care issues e.g safeguarding, child development.
• Proven ability of working in the palliative care setting and caring for children/young people with special and complex care needs.
• Proven ability of caring for vulnerable CYP within the community setting.
• Multidisciplinary team working.
• Proven ability of assisting with clinical audit and evidence based audit.
• Knowledge/proven ability of working in a hospice or working for a charity.

Skills & Abilities

• Evidence of well-practiced communication skills; both verbal and written.
• Evidence of ability to work through competencies in all core clinical skills.
• Ability to record information in a concise, accurate and legible manner.
• Relate well with children, families and other healthcare professionals.
• Proven ability in the delivery of holistic care.

Personal Qualities

• Ability to adopt a flexible approach to working, able to cover a range of shifts over a 7 day period.
• Honest and trustworthy.
• Ability to be supportive of colleagues, children and families.
• Reliable.
• Ability to work using own initiative.
• Proven ability to deal with complex and difficult emotional situations.
• Recognition of own limitations.

Special Circumstances / Additional Requirements

• Full Covid 19 Vaccination status.
• Disclosure and Barring Service Check.
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.