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- Tasks: Shape online content and enhance customer experience for a leading fashion brand.
- Company: Join Derek Rose, a dynamic fashion brand with a focus on quality and innovation.
- Benefits: Enjoy 25 days annual leave, pension contributions, and generous staff discounts.
- Other info: Collaborative environment with opportunities for personal and professional development.
- Why this job: Be at the forefront of ecommerce growth and make a real impact on brand storytelling.
- Qualifications: Experience in ecommerce content and strong copywriting skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
This is a newly created role joining our ecommerce team at Derek Rose. You will be at a pivotal point of growth, which brings an incredible opportunity to shape how the function works – from processes and ways of working to how we plan and deliver campaigns. We are looking for someone comfortable working through change, happy to get stuck in and motivated by building something new, rather than stepping into something already set up.
This role is central to how Derek Rose is expressed online, ensuring our content and customer experience reflect the quality of the brand. As Ecommerce Content Manager, you will be responsible for shaping how our website looks and feels, and ensuring communication is clear, consistent and aligned across ecommerce channels. Working as part of the Ecommerce team, you will collaborate closely with Marketing, Merchandising and other functions to deliver content that supports both brand direction and commercial priorities.
You will own the presentation and content of the onsite experience – from homepage and landing pages to product storytelling, ensuring the right content and messaging are in place to support key moments across the trading calendar. This is a hands-on role that blends content, storytelling and commercial awareness. You will use insight to refine messaging and customer journeys, improving both engagement and overall experience.
What You Will Be Doing
- Content & Experience
- Own online communications across the website, CRM and digital ads, ensuring consistency and alignment with marketing and trading priorities.
- Own copywriting across ecommerce channels, ensuring tone of voice is distinctive, consistent and aligned with brand direction.
- Manage the day-to-day presentation of the website, ensuring all content is accurate, considered and on-brand.
- Manage homepage, landing pages and key site content, balancing storytelling with commercial priorities.
- Ensure product is presented clearly and consistently, with strong attention to detail and quality.
- Campaign Delivery & Onsite Execution
- Translate campaigns into effective onsite experiences, ensuring alignment between messaging, product focus and customer journey.
- Build and manage landing pages and campaign content.
- Support go-live execution, ensuring all elements are in place and delivered to a high standard.
- Customer Journey & Improvement
- Identify opportunities to improve customer journey and messaging across the site.
- Use insight to inform improvements, working with relevant teams to implement changes.
- Highlight friction points across navigation, product pages and checkout.
- Content Planning & Governance
- Support and develop the planning of onsite content in line with the trading and campaign calendar.
- Define and maintain tone of voice across ecommerce channels.
- Work closely with Brand and Marketing teams to ensure a clear and cohesive narrative.
What You Will Need
- Proven experience in ecommerce content, onsite merchandising or digital experience within a retail or fashion environment.
- Strong copywriting skills and experience managing digital content and campaign execution.
- Strong attention to detail, with a considered approach to quality and presentation.
- Experience managing onsite journeys and customer experience.
- Confidence working with performance data and using insight to inform decisions.
- Comfortable working across multiple stakeholders and functions.
- Highly organised, with the ability to manage multiple priorities and timelines.
- A hands-on mindset, with a willingness to get involved in execution as well as planning.
- Experience using AI tools to support content creation and efficiency, with the judgement to refine outputs to a premium brand standard.
- Strong knowledge of Microsoft Excel.
Desirable Skills
- Experience working within omnichannel retail environments.
- Familiarity with ecommerce analytics and A/B testing platforms.
What We Offer
- Pension contribution.
- 25 days annual leave, plus bank holidays.
- Generous staff discount and regular sample sales.
- Confidential wellbeing and mental health support services.
- Office social events.
- Direct applications only. No recruitment agencies. UK based position.
Ecommerce Content Manager in Westminster employer: Derek Rose
Contact Detail:
Derek Rose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Content Manager in Westminster
✨Tip Number 1
Get to know the company inside out! Research Derek Rose's brand values, recent campaigns, and their overall online presence. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Ecommerce Content Manager. Be ready to discuss specific examples of how you've improved customer journeys or executed successful campaigns in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about wanting to join the team at Derek Rose.
We think you need these skills to ace Ecommerce Content Manager in Westminster
Some tips for your application 🫡
Show Your Passion for Ecommerce: When you're writing your application, let your enthusiasm for ecommerce shine through! We want to see how excited you are about shaping online experiences and driving customer engagement. Share specific examples of your past work that highlight your love for the industry.
Tailor Your Content: Make sure your application is tailored to the role of Ecommerce Content Manager. Use the job description as a guide and sprinkle in relevant keywords. This shows us that you understand what we're looking for and that you're serious about the position.
Be Clear and Concise: We appreciate clarity! Keep your writing straightforward and to the point. Avoid jargon unless it’s relevant to the role. This will help us quickly grasp your skills and experience without getting lost in the details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do at Derek Rose.
How to prepare for a job interview at Derek Rose
✨Know Your Content Inside Out
Before the interview, dive deep into Derek Rose's online presence. Familiarise yourself with their website, product storytelling, and overall tone of voice. Be ready to discuss how you would enhance their content strategy and improve customer journeys.
✨Showcase Your Copywriting Skills
Prepare examples of your previous work that highlight your copywriting prowess. Bring along samples that demonstrate your ability to create engaging, on-brand content. This will show that you can manage the day-to-day presentation of the website effectively.
✨Be Ready for Change
Since this role involves shaping processes and working through change, come prepared with examples of how you've successfully navigated similar situations in the past. Discuss your hands-on approach and willingness to get involved in both planning and execution.
✨Understand the Data
Brush up on your knowledge of ecommerce analytics and performance data. Be prepared to discuss how you’ve used insights to inform decisions in previous roles. This will demonstrate your confidence in managing onsite journeys and improving customer experiences.