Derek Rose is seeking a CRM Manager to own customer engagement across the business. This newly established function builds on reporting, segmentation, and loyalty initiatives, with responsibility for personalisation that drives retention and lifetime value.
You will lead end-to-end CRM strategy, develop automated flows, and collaborate with Marketing, eCommerce, Retail and Client Experience to ensure consistent, data-led communications that elevate the brand experience.
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Senior CRM & Loyalty Manager (Hybrid London) employer: Derek Rose
Join our vibrant team at the Congleton Silk Studio, where we prioritise a life-loving work culture that values creativity and precision in luxury garment making. As a Sewing Machinist, you'll enjoy a supportive environment with opportunities for personal growth, including potential advancement to a Team Leader role, alongside generous benefits like a 70% staff discount and a strong pension scheme. We believe in enhancing your work-life balance with set hours and a commitment to employee well-being, making us an excellent employer for those passionate about quality craftsmanship.
