Derek Rose is seeking a CRM Manager to own the CRM strategy end-to-end, turning customer insights into personalised experiences across marketing, eCommerce, retail and client experience. You will manage automated flows, loyalty programmes and segmentation to drive retention, frequency and lifetime value.
The role is London-based with a hybrid working model (4 days in the office, 1 day remote) and requires strong analytics, collaboration and a proactive, commercially-minded approach.
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Senior CRM & Loyalty Lead - Hybrid London employer: Derek Rose
Join our vibrant team at the Congleton Silk Studio, where we prioritise a life-loving work culture that values creativity and precision in luxury garment making. As a Sewing Machinist, you'll enjoy a supportive environment with opportunities for personal growth, including potential advancement to a Team Leader role, alongside generous benefits like a 70% staff discount and a strong pension scheme. We believe in enhancing your work-life balance with set hours and a commitment to employee well-being, making us an excellent employer for those passionate about quality craftsmanship.
