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- Tasks: Join our team as a Sales Associate, delivering first-class service and building customer relationships.
- Company: Derek Rose is a luxury brand focused on enhancing customers' free time and well-being.
- Benefits: Competitive salary with commission, flexible work across central London locations.
- Why this job: Be an ambassador for a life-loving brand and inspire customers to embrace 'Feel-good Living'.
- Qualifications: Minimum two years retail experience; fluent in English, French/Arabic is a plus.
- Other info: Direct applications only; no recruitment agencies.
The predicted salary is between 28800 - 43200 £ per year.
Retail Sales Associate (Luxury)
Job Title: Sales Associate
Role Type: Full Time
Department: Retail
Reports to: Retail Area Manager
Location: London – Marylebone or Hampstead
Salary: Competitive with commission
We are looking for outgoing and confident individuals who know what it takes to offer a first class service to our customers and who understands luxury retail. If this is you, come and join our team!
The Role
We are looking for full time sales associates to build long lasting relationships with our customers and help them make the most of their free time by feeling good and looking great. As a Sales Associate you are an ambassador of the brand, reflect our ‘Feel-good Living’ ethos and our brand values in everything you do.
Duties and responsibilities
- To work as part of a team – collaborating to ensure retail operational excellence and great customer care.
- Give a friendly welcome and use your outgoing personality to impact the customer experience.
- To identify customer needs and be eloquent when answering all product-related questions.
- Be an excellent story-teller – breathing life into our collections and filling the store with a ‘Feel-good Living’ vibe.
- To go the extra mile for every customer, particularly with regards to availability and sourcing.
- Develop strong product knowledge and be able to respond to queries regarding price, look, feel, texture and the key features of the Derek Rose collection.
- To take every opportunity to capture customer details in order to expand Derek Rose customer base and encourage repeat visits and customer loyalty. Achieving this by nurturing both our existing customer relationships and forming new ones.
- Take pride in the standards of the shop floor and work with the wider team to ensure we always look our best.
- Working with team members to ensure accurate stock management and replenishment.
- Flexibility to work across all London stores as required.
Skills and Experience required
- Minimum of two years retail experience preferred.
- Fluent in English with ability to build rapport with our customers. Fluency in French/Arabic an advantage.
- You will be confident and competent in welcoming and engaging our customers and be able to form lasting relationships.
- Demonstrate passion for the brand and an affinity for our mission and our values.
- Willing to adapt and take on new challenges.
- Immaculate, professional personal presentation as an ambassador for the Derek Rose brand.
- Target driven and self-motivated.
- You will be able to demonstrate the ability to go above and beyond for our customers and inspire them to embrace Feel-good Living at all opportunities.
Our Mission
We understand that our customers want to look good, feel good and make the most of their free time. They enjoy and value their ‘me-time’ and catching up with friends & family. Our customers know that quality free time is central to their happiness and well-being. They embrace these special moments: time alone, time with friends and time with family.
As a life-loving brand we share this belief, so we design exclusively for free time. We are pioneering and determined in our approach, developing products that enhance the enjoyment of these moments. If we can make this time one percent more enjoyable, more confident, more comfortable, then we have fulfilled our role.
This contribution towards an elevated quality of life and, ultimately, our customer’s sense of well-being is what we call…Feel-good Living.
This is a great opportunity for a passionate and talented sales associate to join our retail team across our 4 central London locations.
Our Values
We are: Life Loving, Pioneering, Approachable and Discerning.
Direct applications only. No recruitment agencies. UK based position.
Sales Assistant Full Time - Central London locations employer: Derek Rose
Contact Detail:
Derek Rose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Full Time - Central London locations
✨Tip Number 1
Familiarize yourself with the Derek Rose brand and its values. Understanding the 'Feel-good Living' ethos will help you connect with customers and convey the brand's story effectively during your interactions.
✨Tip Number 2
Practice your storytelling skills! Being able to breathe life into the collections and engage customers with compelling narratives about the products can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to building lasting relationships.
✨Tip Number 4
If you speak French or Arabic, highlight this during your conversations. Being multilingual can be a significant advantage in luxury retail, as it allows you to connect with a broader range of customers.
We think you need these skills to ace Sales Assistant Full Time - Central London locations
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand the Derek Rose brand and its values. Familiarize yourself with their mission of 'Feel-good Living' and think about how your personal values align with theirs.
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in luxury settings. Emphasize your ability to build customer relationships and provide excellent service, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of luxury retail. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Showcase Your Personality: In your application, let your outgoing personality shine through. Since the role requires building rapport with customers, convey your enthusiasm and ability to connect with people in your writing.
How to prepare for a job interview at Derek Rose
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share experiences where you provided exceptional customer service and how you understand the importance of creating a memorable shopping experience.
✨Demonstrate Your Storytelling Skills
Prepare to showcase your storytelling abilities. Think of ways to bring the brand's collections to life, and be ready to discuss how you would engage customers with the 'Feel-good Living' ethos.
✨Highlight Your Teamwork Experience
Since collaboration is key in this role, be prepared to discuss examples of how you've successfully worked as part of a team in previous retail positions. Emphasize your ability to contribute to a positive team environment.
✨Be Ready to Discuss Product Knowledge
Familiarize yourself with the Derek Rose collection and be prepared to answer questions about product features, textures, and pricing. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to the role.
