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For Companies At a Glance
- Tasks: Lead ecommerce content creation and enhance customer experience across digital platforms.
- Company: Join Derek Rose, a premium fashion brand with a focus on innovation.
- Benefits: Enjoy 25 days annual leave, pension contributions, and generous staff discounts.
- Other info: Dynamic role with opportunities for creativity and career growth.
- Why this job: Shape the future of ecommerce content and make a real impact in a growing team.
- Qualifications: Experience in ecommerce content and strong copywriting skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an ecommerce content manager to join our ecommerce team at Derek Rose. You will be at a pivotal point of growth, shaping how the function works – from processes and ways of working to how we plan and deliver campaigns. We’re looking for someone comfortable working through change, happy to get stuck in and motivated by building something new, rather than stepping into something already set up. This role is central to how Derek Rose is expressed online, ensuring our content and customer experience reflect the quality of the brand.
Reports to: Ecommerce Manager
Department: Direct to Consumer (DTC)
Location: London (4 days onsite)
Contract: Full time, permanent
What You’ll Be Doing
- Content & Experience
- Own online communications across the website, CRM and digital ads, ensuring consistency and alignment with marketing and trading priorities.
- Own copywriting across ecommerce channels, ensuring tone of voice is distinctive, consistent and aligned with brand direction.
- Manage the day‑to‑day presentation of the website, ensuring all content is accurate, considered and on‑brand.
- Manage homepage, landing pages and key site content, balancing storytelling with commercial priorities.
- Ensure product is presented clearly and consistently, with strong attention to detail and quality.
- Campaign Delivery & Onsite Execution
- Translate campaigns into effective onsite experiences, ensuring alignment between messaging, product focus and customer journey.
- Build and manage landing pages and campaign content.
- Support go‑live execution, ensuring all elements are in place and delivered to a high standard.
- Customer Journey & Improvement
- Identify opportunities to improve customer journey and messaging across the site.
- Use insight to inform improvements, working with relevant teams to implement changes.
- Highlight friction points across navigation, product pages and checkout.
- Content Planning & Governance
- Support and develop the planning of onsite content in line with the trading and campaign calendar.
- Define and maintain tone of voice across ecommerce channels.
- Work closely with Brand and Marketing teams to ensure a clear and cohesive narrative.
What You’ll Need
- Proven experience in ecommerce content, onsite merchandising or digital experience within a retail or fashion environment.
- Strong copywriting skills and experience managing digital content and campaign execution.
- Strong attention to detail, with a considered approach to quality and presentation.
- Experience managing onsite journeys and customer experience.
- Confidence working with performance data and using insight to inform decisions.
- Comfortable working across multiple stakeholders and functions.
- Highly organised, with the ability to manage multiple priorities and timelines.
- A hands‑on mindset, with a willingness to get involved in execution as well as planning.
- Experience using AI tools to support content creation and efficiency, with the judgement to refine outputs to a premium brand standard.
- Strong knowledge of Microsoft Excel.
Desirable Skills
- Experience working within omnichannel retail environments.
- Familiarity with ecommerce analytics and A/B testing platforms.
What We Offer
- Pension contribution.
- 25 days annual leave, plus bank holidays.
- Generous staff discount and regular sample sales.
- Confidential wellbeing and mental health support services.
- Office social events.
Ecommerce Content Manager employer: Derek Rose
Contact Detail:
Derek Rose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Content Manager
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and fashion industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best copywriting and campaign work. This is your chance to demonstrate how you can elevate Derek Rose's online presence.
✨Tip Number 3
Be proactive! If you see something on the Derek Rose website that could be improved, mention it in your interview. It shows you’re already thinking about how to enhance the customer journey.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Ecommerce Content Manager
Some tips for your application 🫡
Show Off Your Copywriting Skills: As an Ecommerce Content Manager, your copywriting is key! Make sure to showcase your best work in your application. Use clear, engaging language that reflects the brand's tone and demonstrates your ability to create compelling content.
Highlight Your Experience with Change: We love someone who thrives in a dynamic environment! In your application, share examples of how you've successfully navigated change or built something new in previous roles. This will show us you're ready to jump into our evolving ecommerce landscape.
Be Detail-Oriented: Attention to detail is crucial for this role. When crafting your application, double-check for any typos or inconsistencies. A polished application reflects your commitment to quality, which is exactly what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to be part of the Derek Rose team!
How to prepare for a job interview at Derek Rose
✨Know Your Brand Inside Out
Before the interview, dive deep into Derek Rose's brand values, tone of voice, and product offerings. Familiarise yourself with their online presence and think about how you can enhance their ecommerce content. This shows your genuine interest and helps you align your ideas with their vision.
✨Showcase Your Copywriting Skills
Prepare examples of your previous work that highlight your copywriting prowess. Bring along samples that demonstrate your ability to maintain a distinctive tone of voice and engage customers. Be ready to discuss how you’ve tailored content for different campaigns and audiences.
✨Be Ready to Discuss Customer Journeys
Think about the customer journey on ecommerce sites and be prepared to share insights on how you would improve it. Discuss any past experiences where you've identified friction points and implemented changes that enhanced user experience. This will show your analytical skills and customer-centric approach.
✨Embrace Change and Flexibility
Since this role involves shaping processes and adapting to change, come equipped with examples of how you've successfully navigated similar situations in the past. Highlight your hands-on mindset and willingness to get involved in both planning and execution, which is crucial for this position.