CRM Strategy Lead - Loyalty & Personalisation

A retail brand in London is seeking a Customer Relationship Management (CRM) Specialist to lead their CRM strategy and enhance customer engagement. This role involves developing customer insights, implementing automated communications, and launching a loyalty program. Candidates should have 4–6 years of CRM experience, strong analytical skills, and expertise in CRM platforms like Klaviyo. The position offers a hybrid work model and competitive benefits including vacation and wellness support. #J-18808-Ljbffr