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- Tasks: Develop and implement CRM strategies to boost customer engagement and loyalty.
- Company: Leading fashion retail brand known for innovation and style.
- Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact on customer relationships.
- Qualifications: Strong analytical skills and experience with CRM platforms required.
- Other info: Collaborative environment with a focus on creativity and customer advocacy.
The predicted salary is between 36000 - 60000 £ per year.
A leading fashion retail brand is seeking a CRM Specialist to develop and implement a comprehensive CRM strategy aimed at enhancing customer engagement and lifetime value. This role involves the ownership of customer insights, segmentation, and reporting, alongside creating a loyalty programme to reward customer advocacy. The ideal candidate will possess strong analytical skills and hands-on experience with CRM platforms, while working closely with various teams to ensure consistent and impactful customer communications.
CRM Lead: Personalisation, Loyalty & Retention employer: Derek Rose
Contact Detail:
Derek Rose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Lead: Personalisation, Loyalty & Retention
✨Tip Number 1
Network like a pro! Reach out to people in the fashion retail industry, especially those who work with CRM. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to drive customer engagement or loyalty in past roles. Be ready to discuss these during interviews to impress the hiring team.
✨Tip Number 3
Get familiar with the brand! Research the company’s current CRM strategies and think about how you could enhance them. This will show your genuine interest and help you stand out in interviews.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it shows you're serious about joining us in enhancing customer loyalty and retention.
We think you need these skills to ace CRM Lead: Personalisation, Loyalty & Retention
Some tips for your application 🫡
Show Your Passion for CRM: When writing your application, let us see your enthusiasm for customer relationship management. Share any relevant experiences or projects that highlight your passion for enhancing customer engagement and loyalty.
Be Data-Driven: Since this role involves strong analytical skills, make sure to include specific examples of how you've used data to drive decisions in previous roles. We love seeing how you can turn insights into actionable strategies!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. Show us why you’re the perfect fit for our CRM Lead position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Derek Rose
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM platforms mentioned in the job description. Familiarise yourself with their features and how they can enhance customer engagement. Be ready to discuss your hands-on experience and any successful strategies you've implemented in the past.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing specific examples where you've used data to drive decisions. Think about how you’ve segmented customers or reported insights that led to improved retention rates. Numbers speak volumes, so bring some metrics to the table!
✨Understand Customer Loyalty Programmes
Research successful loyalty programmes in the fashion retail sector. Be prepared to share your ideas on what makes a loyalty programme effective and how you would approach creating one for this brand. Showing initiative and creativity here can really set you apart.
✨Collaborate Like a Pro
This role involves working closely with various teams, so be ready to discuss your experience in cross-functional collaboration. Share examples of how you’ve worked with marketing, sales, or customer service teams to ensure consistent messaging and impactful communications.
