Derek Rose in London is seeking a CRM Manager to own customer engagement end-to-end. You’ll drive retention, frequency and lifetime value by turning segmentation and reporting into personalised communications, working with Marketing, eCommerce, Retail and Client Experience to maintain consistency and commercial sharpness.
You’ll lead automated flows, lifecycle programmes and the email calendar, plus grow the loyalty/VIP programme while staying ahead of industry trends and ensuring a premium
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CRM Growth Lead: Retention & Personalisation employer: Derek Rose
Join our vibrant team at the Congleton Silk Studio, where we prioritise a life-loving work culture that values creativity and precision in luxury garment making. As a Sewing Machinist, you'll enjoy a supportive environment with opportunities for personal growth, including potential advancement to a Team Leader role, alongside generous benefits like a 70% staff discount and a strong pension scheme. We believe in enhancing your work-life balance with set hours and a commitment to employee well-being, making us an excellent employer for those passionate about quality craftsmanship.
