At a Glance
- Tasks: Ensure safety and security at Chesterfield Royal Hospital while responding to incidents.
- Company: Join the dynamic team at Derbyshire Support and Facilities Services, part of the NHS.
- Benefits: Competitive salary, flexible working hours, and a supportive work environment.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real difference in a vital role that supports patient care and safety.
- Qualifications: SIA licence required; experience in security or customer service preferred.
The predicted salary is between 22700 - 30700 € per year.
Our people are our greatest strength and through our people we strive to make continuous improvements.
Main area: Security
Grade: Grade A
Contract: Permanent
Hours: Full time - 42 hours per week (per pro rata)
Job ref: 166-DSFS-7790437
Site: DSFS - Chesterfield Royal Hospital
Town: Chesterfield
Salary: £27,408 basic pro rata, + night and weekend enhance rate
Salary period: Yearly
Closing: 25/03/2026 08:00
Interview date: 01/04/2026
Job overview: DSFS are looking to attract an additional Security Operative on a 42hr contract to join the current security team based at the Chesterfield Royal Hospital. Security services are provided 24/7 to the Trust and successful candidates would be expected to be flexible to ensure full service cover is provided to the hospital. Previous applicants need not apply. Please note that a current SIA licence Frontline is essential for this role.
Main duties of the job:
- Keeping a record of all duties carried out each shift in a personal log.
- Assist with safe operation during take-off and landing of Air Ambulance and security of same whilst on ground.
- Monitor the access control systems.
- Maintaining a highly visible deterrent by patrolling the hospital on foot and using CRH vehicle.
- Respond to any security/fire related incidents on CRH sites including but not limited to calls for assistance from Ward/Department staff to deal with such duties as locked areas, missing patients, problems with patients/visitors and incidents of violence and aggression.
- Use of restraint techniques if/when trained to do so.
- Responding to baby tagging alarms on all relevant wards.
- Carry out Control room duties including monitoring of CCTV and providing cover for Control Room staff.
- Unlocking and locking of departments and taking off and resetting alarms as required.
Working for our organisation: Derbyshire Support and Facilities Services (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust. DSFS has just over 900 staff in Facilities, Estates, Procurement, ICT, Patient Records, Switchboard, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive. DSFS are proud to be striving to achieve a truly diverse and inclusive workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Detailed job description and main responsibilities: Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Person specification:
Qualifications and Training:- Knowledge of the Security or Customer Service industry.
- Knowledge and experience of IT systems including Outlook, Word and Excel.
- Knowledge of security systems, such as CCTV, access control, intruder alarms and car parking systems.
- GCSE’s grade C or above in English and Maths.
- Valid SIA licence in Frontline.
- A recognised qualification in security and/or physical intervention.
- Excellent knowledge or qualifications in Customer Service and Health & Safety.
- Experience of working within a security team or customer focused service.
- Experienced in dealing with challenging behaviour including violent and aggressive situations.
- Previous experience working within the NHS.
- Knowledge and experience of security systems and their operation.
- Good knowledge of security environment, the potential risks, threats and actions required to manage and reduce risks.
- Ability to liaise and communicate clearly with patients, staff, visitors and contractors.
- Demonstrate excellent customer care.
- Experienced in dealing with emergency situations.
- Strong verbal and written communication skills.
- Ability to communicate and respond appropriately to alarms, evacuations, incidents and emergency whilst following security procedures and ensuring safety.
- Excellent interpersonal skills.
- Previous experience in communicating clearly with patients, visitors and NHS Staff.
- To assess situations quickly, using appropriate action to defuse a situation and provide effective solutions.
- Ability to maintain calm and control in difficult situations, minimising panic in others.
- Experience in monitoring and proactively demonstrating security procedures are being adhered to by staff, contractors and visitors in order to ensure the premises and staff are safe.
- To be able to work under own initiative as well as following written and verbal instructions.
Flexible Working: If you’re looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.
VISA's and Immigration system: Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered at this point in time. When DSFS Ltd are able to offer sponsorship to work in the United Kingdom (UK), applicants will be required to provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years.
Derbyshire Support and Facilities Services (‘DSFS’) is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID-19 as this remains the best line of defence against the virus.
Communications: Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly. References are also requested by email (where possible). Therefore, to speed up the recruitment process please provide an up to date email address for all referees when completing your application form. If you require any support in completing the application form, please do not hesitate to contact the DSFS Human Resources team on 01246 513737 and we will be happy to provide assistance.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Security Officer employer: Derbyshire Support & Facilities Services Limited
At Derbyshire Support and Facilities Services, we pride ourselves on fostering a supportive and inclusive work environment where every employee is valued. As a Security Officer at Chesterfield Royal Hospital, you will benefit from competitive pay, flexible working arrangements, and opportunities for professional development within a dynamic team dedicated to ensuring the safety and well-being of patients and staff alike. Join us in making a meaningful impact in our community while enjoying the camaraderie of the 'Chesterfield Royal family'.
Contact Detail:
Derbyshire Support & Facilities Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DSFS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle challenging situations, as they might ask you to demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Show off your flexibility! Since the role requires covering various shifts, be ready to discuss your availability and willingness to adapt to the needs of the hospital during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DSFS family.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the job description. We want to see how you can contribute to our security team at Chesterfield Royal Hospital!
Show Off Your Experience:Don’t hold back on sharing your previous experience in security or customer service. We’re looking for candidates who can handle challenging situations, so give us examples of how you've done this before.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to your qualifications and experiences.
Apply Through Our Website:Remember to apply through our website for a smoother process! It’s the best way for us to receive your application and get you one step closer to joining our team.
How to prepare for a job interview at Derbyshire Support & Facilities Services Limited
✨Know Your Security Basics
Make sure you brush up on your knowledge of security systems, including CCTV and access control. Being able to discuss these topics confidently will show that you're well-prepared and understand the role's requirements.
✨Demonstrate Your Customer Service Skills
Since this role involves interacting with patients and staff, be ready to share examples of how you've handled challenging situations in the past. Highlight your ability to remain calm and provide excellent customer care under pressure.
✨Familiarise Yourself with the Environment
Take some time to learn about Chesterfield Royal Hospital and its security needs. Understanding the specific challenges they face can help you tailor your responses during the interview and demonstrate your genuine interest in the position.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various security incidents. Think through potential scenarios, such as dealing with aggressive behaviour or responding to alarms, and prepare clear, concise answers that showcase your problem-solving skills.
