At a Glance
- Tasks: Ensure safety and security at Chesterfield Royal Hospital while providing excellent customer service.
- Company: Join the Derbyshire Support and Facilities Services team in a vital role.
- Benefits: Flexible working hours, competitive salary, and opportunities for personal growth.
- Other info: Ideal for those seeking flexible work arrangements and a chance to support the NHS.
- Why this job: Make a real difference in a dynamic environment while gaining valuable experience.
- Qualifications: SIA licence, GCSEs in English and Maths, and experience in security or customer service.
The predicted salary is between 27836 - 27836 £ per year.
Main area: Security
Grade: Grade A
Contract: Permanent
Hours: Flexible working - 0 hours per week (0 Hour Bank)
Site: DSFS - Chesterfield Royal Hospital
Town: Chesterfield
Salary: £27,836 basic pro rata, + night and weekend enhance rate
Salary period: Yearly
Closing: 03/06/2026 23:59
Interview date: 09/06/2026
Job overview: DSFS is looking to attract an additional Security Operative on a 0 hour bank contract to join the current security team based at the Chesterfield Royal Hospital. Security services are provided 24/7 to the Trust and successful candidates would be expected to be flexible to ensure full service cover is provided to the hospital.
Main duties of the job:
- Keeping a record of all duties carried out each shift in a personal log.
- Assist with safe operation during take-off and landing of Air Ambulance and security of same whilst on ground.
- Monitor the access control systems.
- Maintaining a highly visible deterrent by patrolling of hospital on foot and using CRH vehicle.
- Respond to any security/fire related incidents on CRH sites including but not limited to calls for assistance from Ward/Department staff to deal with such duties as locked areas, missing patients, problems with patients/visitors and incidents of violence and aggression.
- Use of restraint techniques if/when trained to do so.
- Responding to baby tagging alarms on all relevant wards.
- Carry out Control room duties including monitoring of CCTV and providing cover for Control Room staff.
- Unlocking and locking of departments and taking off and resetting alarms as required.
Qualifications and Training:
- Knowledge of the Security or Customer Service industry.
- Knowledge and experience of IT systems including Outlook, Word and Excel.
- Knowledge of security systems, such as CCTV, access control, intruder alarms and car parking systems.
- GCSE’s grade C or above in English and Maths.
- Valid SIA licence in Frontline.
- A recognised qualification in security and/or physical intervention.
- Excellent knowledge or qualifications in Customer Service and Health & Safety.
Experience:
- Experience of working within a security team or customer focused service.
- Experienced in dealing with challenging behaviour including violent and aggressive situations.
- Previous experience working within the NHS.
Skills and Knowledge:
- Knowledge and experience of security systems and their operation.
- Good knowledge of security environment, the potential risks, threats and actions required to manage and reduce risks.
- Ability to liaise and communicate clearly with patients, staff, visitors and contractors.
- Demonstrate excellent customer care.
- Experienced in dealing with emergency situations.
- Strong verbal and written communication skills.
- Ability to communicate and respond appropriately to alarms, evacuations, incidents and emergency whilst following security procedures and ensuring safety.
- Excellent inter-personal skills.
- Previous experience in communicating clearly with patients, visitors and NHS Staff.
Personal Attributes:
- To assess situations quickly, using appropriate action to defuse a situation and provide effective solutions.
- Ability to maintain calm and control in difficult situations, minimising panic in others.
- Experience in monitoring and pro-actively demonstrating security procedures are being adhered to by staff, contractors and visitors in order to ensure the premises and staff are safe.
- To be able to work under own initiative as well as following written and verbal instructions.
Flexible Working: If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Bank Security Officer in Chesterfield employer: Derbyshire Support & Facilities Services Limited
At Derbyshire Support and Facilities Services Limited, we pride ourselves on being an excellent employer, offering a flexible working environment that caters to the diverse needs of our staff. Our commitment to employee growth is evident through ongoing training opportunities and a supportive work culture that values teamwork and communication, especially in the dynamic setting of Chesterfield Royal Hospital. Join us to be part of a dedicated team that plays a crucial role in ensuring the safety and well-being of patients and staff alike.
Contact Details:
Derbyshire Support & Facilities Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bank Security Officer in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DSFS or similar roles. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle challenging situations, as they love to see how we think on our feet!
✨Tip Number 3
Show off your flexibility! Since this role is all about adapting to different shifts, be ready to discuss your availability and willingness to jump in when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Bank Security Officer in Chesterfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background fits with the role of a Bank Security Officer, so don’t hold back on showcasing your knowledge of security systems and customer service.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and qualifications, especially your ability to handle challenging situations and communicate effectively with others.
Show Your Flexibility:Since this is a flexible working role, let us know about your availability and willingness to adapt. Highlight any previous experience where you’ve had to be flexible in your work hours or duties, as this will show us you’re a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Derbyshire Support & Facilities Services Limited
✨Know Your Security Basics
Make sure you brush up on your knowledge of security systems, especially CCTV and access control. Familiarise yourself with the specific duties mentioned in the job description, like responding to alarms and monitoring incidents. This will show that you're not just interested in the role but also understand what it entails.
✨Demonstrate Your Customer Service Skills
Since this role involves interacting with patients and staff, be ready to share examples of how you've handled challenging situations in the past. Think about times when you’ve defused a tense situation or provided excellent customer care, as these experiences will highlight your suitability for the position.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security incidents. Practice how you would respond to scenarios involving aggression or emergencies. This will help you articulate your thought process and demonstrate your ability to remain calm under pressure.
✨Show Flexibility and Initiative
Since the role requires flexibility, be prepared to discuss your availability and willingness to work various shifts. Highlight any previous experience where you had to adapt quickly to changing circumstances, as this will reassure the interviewers that you can handle the demands of the job.
