At a Glance
- Tasks: Join a dynamic team to provide top-notch administrative support in housing solutions.
- Company: Friendly council team dedicated to equal opportunities and excellent customer care.
- Benefits: Gain valuable experience while making a difference in your community.
- Other info: Opportunity for informal discussions with the team before applying.
- Why this job: Be part of a fast-paced environment where your contributions truly matter.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 30000 - 40000 € per year.
We are looking for applicants committed to equal opportunities, diversity and good customer care to ensure our customers receive excellent service.
To work within a friendly fast‑paced Housing Solutions Team providing an administrative function. An ability to deal with customers face-to-face, over the telephone and by email is essential. Provide an efficient and high standard of administrative support.
Assist and support in the processing of Housing Register Applications carried out by applicants following internal policies accordingly. Deal with all enquiries relating to the letting, termination and repair of the Council's garage stock.
Once you have read the job description and person specification form, you may discuss the role informally with Jordan Brown at jordan.brown@southderbyshire.gov.uk.
Provisional Interview Date: Week commencing 25 May 2026.
Housing Administration Officer employer: Derbyshire Limited
Join our dynamic Housing Solutions Team in South Derbyshire, where we prioritise equal opportunities and diversity while delivering exceptional customer service. As a Housing Administration Officer, you'll benefit from a supportive work culture that fosters professional growth and development, ensuring you have the tools to excel in your role. Enjoy the unique advantage of working in a friendly environment that values collaboration and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Administration Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a mate or family member and run through some common interview questions. This will help you feel more confident and articulate when it comes to discussing your experience and how it relates to the Housing Administration Officer role.
✨Tip Number 3
Don’t forget to prepare some questions! At the end of the interview, you’ll likely be asked if you have any questions. Use this opportunity to ask about the team dynamics or what a typical day looks like. It shows you're engaged and keen to learn more.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to express your appreciation for the opportunity can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Housing Administration Officer
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description and person specification thoroughly. This will help us understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Show Your Customer Care Skills:Since this role is all about providing excellent service, don’t forget to showcase your customer care experience in your application. We want to see how you've dealt with customers in the past, whether face-to-face, over the phone, or via email.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you a great fit for the Housing Administration Officer role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Derbyshire Limited
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Housing Administration Officer. Familiarise yourself with the key tasks mentioned in the job description, like processing Housing Register Applications and handling customer enquiries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Since excellent customer service is crucial for this position, prepare examples from your past experiences where you've successfully dealt with customers face-to-face, over the phone, or via email. Highlight how you resolved issues and ensured customer satisfaction to demonstrate your commitment to good customer care.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations related to housing administration, such as dealing with a difficult customer or managing multiple enquiries at once. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
