At a Glance
- Tasks: Join our reception team, providing excellent customer service and support across multiple sites.
- Company: Derbyshire Health United Ltd, a supportive and dynamic healthcare provider.
- Benefits: Access to NHS Pension, pro-rata annual leave, and comprehensive training.
- Other info: Flexible shifts with opportunities for personal growth in a busy environment.
- Why this job: Make a difference in the community while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and ability to work under pressure.
The predicted salary is between 10.8 - 13.2 £ per hour.
Derbyshire Health United Ltd is seeking a Part-Time Receptionist to join our busy reception team across three sites.
The role requires flexibility to cover weekends occasionally and late finishes, with a rota that includes shifts on multiple days.
You will be part of a supportive team, delivering excellent customer service to the general public while maintaining calm under pressure.
Training is provided, with access to the NHS Pension and pro-rata annual leave.
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Care Navigator & Front Desk – Part-Time (NHS Pension) in Ilkeston employer: Derbyshire Health United Ltd
Whittington Moor Surgery is an exceptional employer, offering a supportive and collaborative environment for its team of dedicated professionals. With an 'Outstanding' CQC rating, the practice prioritises staff wellbeing and provides daily peer support, ensuring that employees can thrive both personally and professionally. Located in Chesterfield, North Derbyshire, this role not only offers competitive pay but also the opportunity to be part of a practice that values its staff and fosters growth.
Contact Details:
Derbyshire Health United Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Navigator & Front Desk – Part-Time (NHS Pension) in Ilkeston
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Derbyshire Health United Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Derbyshire Health United Ltd and let us see your personality shine through!
We think you need these skills to ace Care Navigator & Front Desk – Part-Time (NHS Pension) in Ilkeston
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Derbyshire Health United Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Derbyshire Health United Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Derbyshire Health United Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Derbyshire Health United Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Derbyshire Health United Ltd will surely appreciate.
