Contact Details: Kelly Meredith
kelly.meredith2@nhs.net
01332842288
Listed from: 23/07/2026
Closing date: 21/08/2026
Further information:
Patient Experience Manager
24 hours per week
Hours to be worked Monday, Wednesday & Friday
We are looking to recruit into a new role as a Patient Experience Manager, to Lead and develop the reception team to deliver a professional, compassionate and efficient patient service, while supporting the Reception Team Leader in managing day-to-day operations. Responsible for handling patient complaints and concerns, driving service improvements, and contributing to quality, governance and patient experience initiatives across the practice.
The successful candidate must be experienced in working in a face paces customer service environment whilst having a professional and empathetic approach to patient care.
Salary: Dependant on experience
Full training and induction will be provided.
NHS jobs reference number: A1457-26-0003
Patient Experience Manager in Duffield employer: Derbyshire Health United Ltd
Whittington Moor Surgery is an exceptional employer, offering a supportive and collaborative environment for its team of dedicated professionals. With an 'Outstanding' CQC rating, the practice prioritises staff wellbeing and provides daily peer support, ensuring that employees can thrive both personally and professionally. Located in Chesterfield, North Derbyshire, this role not only offers competitive pay but also the opportunity to be part of a practice that values its staff and fosters growth.
Contact Details:
Derbyshire Health United Ltd Recruitment Team
