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- Tasks: Provide 2nd line ICT support and troubleshoot technical issues.
- Company: Join Derbyshire Fire Rescue Service, a top-performing emergency service.
- Benefits: Competitive salary, agile working options, and a chance to make a difference.
- Other info: Temporary contract until March 2027 with opportunities for growth.
- Why this job: Be part of a dedicated team making Derbyshire safer every day.
- Qualifications: Experience in ICT support and strong problem-solving skills.
The predicted salary is between 33143 - 37280 £ per year.
Contract Type: Temporary until March 2027 to cover secondment
Salary: Grade E - Salary £33,143 – £37,280 per annum
Location: Joint Headquarters at Butterly Hall, Ripley
Hours: 37 hours per week, however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate.
Department: Systems and Information
Closing date: midnight
About Us: At Derbyshire Fire Rescue Service, we’re more than an emergency service—we’re a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it’s responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference. We’re proud to be one of the country’s top-performing fire and rescue services, recently rated ‘Good’ in 9 out of 11 areas by His Majesty’s Inspectorate of Constabulary and Fire Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do.
About the Role: Role Overview Derbyshire Fire R...
2nd Line ICT Support Engineer employer: Derbyshire Fire & Rescue
Contact Detail:
Derbyshire Fire & Rescue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line ICT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Derbyshire Fire Rescue Service on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the service's recent achievements and challenges. We want to show that we’re not just interested in the role, but also in how we can contribute to making Derbyshire safer.
✨Tip Number 3
Practice common interview questions related to ICT support. We should be ready to demonstrate our problem-solving skills and technical knowledge, as well as how we handle pressure—especially since this role might involve working beyond normal hours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows we’re serious about joining the team at Derbyshire Fire Rescue Service.
We think you need these skills to ace 2nd Line ICT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 2nd Line ICT Support Engineer role. Highlight relevant experience and skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Derbyshire Fire Rescue Service and how your background makes you a great fit for the role. We love seeing enthusiasm!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication that gets to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Derbyshire Fire & Rescue
✨Know Your Tech Inside Out
As a 2nd Line ICT Support Engineer, you'll need to demonstrate your technical knowledge. Brush up on common issues and solutions related to ICT support. Be ready to discuss specific technologies and tools you’ve worked with, as well as any troubleshooting experiences.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewers see your analytical thinking and how you approach challenges.
✨Understand the Organisation's Values
Familiarise yourself with Derbyshire Fire Rescue Service’s mission and values. Show that you’re not just looking for a job, but that you genuinely want to contribute to their goal of making Derbyshire safer. Mention specific initiatives or projects that resonate with you during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the organisation’s future plans. This shows your interest and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers.