At a Glance
- Tasks: Join us as a Train Door Technician, travelling to sites for repairs and installations.
- Company: We service and repair train doors across the UK, ensuring safety and efficiency.
- Benefits: Enjoy a competitive salary, overtime pay, 28 holiday days, and a company van.
- Why this job: Be part of a dynamic team, gain hands-on experience, and travel while making an impact.
- Qualifications: Mechanical qualifications are essential; electrical skills and customer service experience are a plus.
- Other info: Expect to work away from home 3-4 nights a week, with occasional night shifts.
The predicted salary is between 28000 - 42000 Β£ per year.
Your new company is recruiting for a Field Service Engineer, working as a Train Door Technician for a client based in Milton Keynes. The company supplies, services, repairs and replaces train doors on train stock for a number of customers across the country. The role will involve travelling to various sites and rail depots for maintenance, repair and installation of train door systems, ensuring they operate as required. The successful candidates will need to work away from home during the week when required (normally 3 to 4 nights away per week) and the role will involve night work on occasion also.
Your new role will involve but not be limited to the following duties:
- Provide on-site support for repairs, upgrades, and overhauls of engineering systems.
- Conduct training sessions for customers to maximise system effectiveness.
- Carry out the work, troubleshooting and integration of existing systems as well as suggestion of remedial measures in the event of malfunctions.
- Troubleshoot malfunctions and suggest corrective actions.
- Process repair and replacement orders independently.
- Prepare detailed work reports and documentation.
- Ensure compliance with safety guidelines and company policies.
- Collaborate with the team to identify and resolve technical issues.
- Flexibility to travel and stay away from home when required.
Requirements:
- Proven background in troubleshooting and customer service. Familiarity with door wings, sliding steps, and drives is a plus.
- Hands-on experience in maintenance and repair of technological mechanical systems.
- Mechanical qualifications required; electrical qualifications preferred.
- Certification or training in mechatronics or electrical engineering is advantageous.
- Strong communication and documentation skills. Proficient in technical reporting and computer use.
- Willingness to travel and stay away three to four nights per week.
What you will get in return:
- Salary = Β£35,000 per annum + Overtime.
- 28 holiday days rising by one each year of service to a maximum of 33.
- Company pension.
- Overtime rates apply over the contracted 38hrs per week.
- Time & Third for Weekdays, Time & Half for Weekends & Double Time for Nightshifts.
- Company van where required.
- Paid train travel.
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now and speak to Garry on 01603 580180. If this job isnβt quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Train Door Technician employer: Derbyshire Fire & Rescue Service
Contact Detail:
Derbyshire Fire & Rescue Service Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Train Door Technician
β¨Tip Number 1
Familiarise yourself with the specific train door systems and technologies mentioned in the job description. Understanding the mechanics of door wings, sliding steps, and drives will give you an edge during interviews and discussions.
β¨Tip Number 2
Highlight any previous experience you have with on-site repairs and customer service. Be prepared to share specific examples of how you've successfully troubleshot issues or conducted training sessions in your past roles.
β¨Tip Number 3
Demonstrate your flexibility and willingness to travel by discussing any past experiences where you had to work away from home. This shows that you're ready for the demands of the role and can adapt to different environments.
β¨Tip Number 4
Prepare to discuss your mechanical and electrical qualifications in detail. If you have certifications in mechatronics or electrical engineering, make sure to mention these as they are advantageous for the position.
We think you need these skills to ace Train Door Technician
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in troubleshooting and customer service, particularly with mechanical systems. Include any specific qualifications or certifications related to mechatronics or electrical engineering.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role of Train Door Technician. Mention your hands-on experience with train door systems and your willingness to travel and work nights, as these are key aspects of the job.
Highlight Communication Skills: Since the role involves conducting training sessions and preparing detailed work reports, emphasise your strong communication and documentation skills in both your CV and cover letter.
Showcase Flexibility: Clearly state your flexibility regarding travel and staying away from home during the week. This is an important requirement for the position, so make it prominent in your application.
How to prepare for a job interview at Derbyshire Fire & Rescue Service
β¨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with mechanical systems, especially if you have worked with train door systems or similar technologies. Be prepared to discuss specific examples of troubleshooting and repairs you've conducted in the past.
β¨Demonstrate Flexibility and Adaptability
Since the role requires travelling and working away from home, express your willingness to adapt to different environments and schedules. Share any previous experiences where you successfully managed travel for work.
β¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle specific malfunctions or customer service scenarios, showcasing your critical thinking and technical knowledge.
β¨Emphasise Communication Skills
Strong communication is key in this role, especially when conducting training sessions for customers. Be ready to provide examples of how you've effectively communicated technical information to non-technical audiences in the past.