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- Tasks: Support the Voids Supervisor in delivering efficient housing services and managing repairs.
- Company: Join Derbyshire County Council, dedicated to providing affordable homes and excellent tenant services.
- Benefits: Full-time role with opportunities for growth and a commitment to diversity and equal opportunities.
- Why this job: Make a real difference in your community by improving housing services for residents.
- Qualifications: Strong organisational skills and experience in administration, preferably in housing or property management.
- Other info: Dynamic team environment focused on customer care and satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Repairs and Voids Administrator role at Derbyshire County Council
Repairs and Voids Administrator
Closing date: 19 October 2025
South Derbyshire District Council is investing in its Housing Service to provide affordable homes and services for our tenants. The Council would like to hear from proactive, enthusiastic and determined people who can help to develop and improve services that respond to the changing needs of customers and the new regulatory framework.
The successful candidate will provide support to the Voids Supervisor in delivery of the Council’s voids programme. You will provide administrative support to enable a commercially efficient, safe, quality-focused voids service, delivering homes to set standards. Be responsible for the continued provision of utilities to a property during the void period through meter and supplier management. Coordinate with contractors to schedule works, chase progress, and resolve any issues to ensure smooth and timely project completion.
You will also work with the Repairs Scheduling and Administration team in the planning and resourcing of the day-to-day repairs service. Serve as a primary contact for residents, contractors, and other stakeholders regarding repairs and void properties, handling enquiries via telephone, email, and in person. Raise, track, and manage works orders from start to finish, ensuring all tasks are accurately recorded and completed within agreed timescales.
The successful candidate will have a proven track record in an administrative role, preferably within a social housing, property management, or maintenance environment. You will also be able to demonstrate strong organisational and time-management skills, with excellent attention to detail.
Effective relationship building, resource planning and management of contractors is essential to ensure consistent delivery and high levels of resident satisfaction.
We are looking for applicants committed to equal opportunities, diversity, and good customer care to ensure our tenants receive an excellent service.
Once you have read the job description and person specification, should you wish to discuss this role informally, please call Lyndsay Taylor on 01283 221000
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrator
- Government Administration
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Repairs and Voids Administrator employer: Derbyshire County Council
Contact Detail:
Derbyshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs and Voids Administrator
✨Tip Number 1
Get to know the company! Research Derbyshire County Council and their housing services. Understanding their values and current projects will help you tailor your approach and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the team, plus it might just put your name on their radar when they’re making decisions.
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles in housing. Think about examples from your past experiences that showcase your organisational skills and ability to manage multiple tasks effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Repairs and Voids Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Repairs and Voids Administrator role. We want to see how you can contribute to our mission of providing excellent services for our tenants.
Show Off Your Organisational Skills: Since this role requires strong organisational and time-management skills, be sure to provide examples in your application that demonstrate your ability to manage multiple tasks effectively. We love seeing how you keep things running smoothly!
Highlight Your Customer Care Experience: As a primary contact for residents and contractors, showcasing your experience in customer care is crucial. Share specific instances where you've gone above and beyond to ensure satisfaction, as this aligns perfectly with our commitment to excellent service.
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Derbyshire County Council
✨Know Your Stuff
Make sure you understand the role of a Repairs and Voids Administrator inside out. Familiarise yourself with the responsibilities mentioned in the job description, like managing works orders and coordinating with contractors. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational and time-management skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything was completed on time.
✨Build Rapport
Effective relationship building is key in this role. During the interview, demonstrate your ability to connect with others by being friendly and approachable. You might even want to mention any previous experiences where you’ve successfully worked with residents, contractors, or other stakeholders.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the council's approach to improving services or how they handle challenges in the voids programme. Asking questions shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
