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- Tasks: Provide customer-focused support and solve ICT issues at a regional law enforcement agency.
- Company: Join a dedicated law enforcement agency committed to community service.
- Benefits: Starting salary of £14,526.20, with potential increases and structured training.
- Why this job: Kickstart your career in IT while making a difference in your community.
- Qualifications: Strong communication and IT skills, plus GCSEs in English and maths.
- Other info: Full-time apprenticeship lasting 1 year 10 months with great learning opportunities.
The predicted salary is between 800 - 1400 £ per month.
A regional law enforcement agency is seeking a dedicated apprentice to provide customer-focused administrative support at their headquarters. The role involves addressing ICT issues, supporting technical requirements, and enhancing skills through a structured training course.
Ideal candidates will possess strong communication and IT skills, hold GCSEs in English and maths, and be willing to learn.
This full-time apprenticeship offers a starting salary of £14,526.20 for the first year, with the potential for increases and a duration of 1 year 10 months.
IT Support Technician Apprentice — Problem Solver employer: Derbyshire Constabulary
Contact Detail:
Derbyshire Constabulary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician Apprentice — Problem Solver
✨Tip Number 1
Get to know the company! Research the regional law enforcement agency and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your problem-solving skills! Since the role is all about addressing ICT issues, try to work through some common tech problems beforehand. This will give you confidence and demonstrate your proactive approach during assessments.
✨Tip Number 3
Network with current apprentices or employees! Reach out on LinkedIn or other platforms to get insights about the apprenticeship experience. They might share tips that could give you an edge in the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're keen on joining us at StudySmarter, which can really make a positive impression.
We think you need these skills to ace IT Support Technician Apprentice — Problem Solver
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer-focused support, make sure your application highlights your communication skills. We want to see how you can explain technical issues clearly and effectively!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the IT Support Technician Apprentice role. Mention specific skills or experiences that relate directly to the job description.
Highlight Your Willingness to Learn: We love candidates who are eager to learn! Make sure to express your enthusiasm for the structured training course and how you plan to develop your skills throughout the apprenticeship.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply through our website. It’s straightforward and ensures we receive all the necessary information to consider you for the role!
How to prepare for a job interview at Derbyshire Constabulary
✨Know Your Stuff
Make sure you brush up on your IT skills and understand common ICT issues. Familiarise yourself with basic troubleshooting techniques, as you might be asked to solve a problem on the spot during the interview.
✨Show Off Your Communication Skills
Since this role involves customer-focused support, practice explaining technical concepts in simple terms. You could even role-play with a friend to get comfortable with how you present information.
✨Demonstrate Your Willingness to Learn
Be ready to discuss how you’ve approached learning new skills in the past. Share examples of when you took the initiative to learn something new, especially in tech or customer service.
✨Ask Thoughtful Questions
Prepare a few questions about the apprenticeship and the agency itself. This shows your interest and helps you gauge if it’s the right fit for you. Think about asking about the training structure or what a typical day looks like.
