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- Tasks: Support Derbyshire Constabulary by processing safety camera offences and assisting with investigations.
- Company: Join Derbyshire Constabulary, where dedicated support staff play a crucial role in community safety.
- Benefits: Enjoy a people-first environment with various rewards and flexible working options.
- Why this job: Make a real impact on road safety while developing valuable administrative skills in a supportive culture.
- Qualifications: Administrative experience and strong analytical skills are essential for this role.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Provide vital administrative assistance to help keep Derbyshire roads safe
As a Process Officer for Derbyshire Constabulary’s Casualty Reduction Enforcement Support Team (CREST), you will provide initial investigation, research, and administrative support to the Operations Department, as well as delivering excellent customer service to the public by responding to calls and emails.
What You’ll Be Doing
- Carrying out the viewing, processing, and verifying of safety camera offences
- Creating prosecution files for court, including initial investigation, research, retrieval, and submission of case file data
- Identifying problems, investigating, recording, and disseminating information related to ongoing cases
The Must Haves
- Administrative experience in a busy office environment
- Experience in recording information accurately
- Ability to analyze and interpret information
What’s in It for You?
At Derbyshire Constabulary, we aim to create an environment that puts people first, supporting you in all you do. We offer a range of rewards and benefits to all our employees.
What’s Next
Please click APPLY to complete your application.
We have provided some application guidance and details about our recruitment process to support you with your application.
If you wish to discuss how we can assist you throughout the recruitment process and your career with us, contact the Recruitment Team at: careers@derbyshire.police.uk
For part-time hours, the salary will be calculated on a pro-rata basis, based on the number of hours for the vacancy.
Who We Are
At Derbyshire Constabulary, policing isn’t just about patrolling streets. Equally important are our dedicated support staff working behind the scenes. These skilled individuals, like you, contribute significantly to the safety of Derbyshire.
To learn how you can help make Derbyshire safer together, visit our careers website.
We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds to reflect the communities we serve.
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CREST Process Officer employer: Derbyshire Constabulary
Contact Detail:
Derbyshire Constabulary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CREST Process Officer
✨Tip Number 1
Familiarise yourself with the specific duties of a Process Officer within the CREST team. Understanding the nuances of safety camera offences and the administrative processes involved will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Derbyshire Constabulary, especially those in administrative roles. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've effectively handled inquiries or complaints in previous roles. This is crucial as the role involves responding to public calls and emails.
✨Tip Number 4
Brush up on your analytical skills. Being able to interpret and record information accurately is key for this position, so consider practicing with case studies or scenarios that require problem-solving and data analysis.
We think you need these skills to ace CREST Process Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the CREST Process Officer position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: Emphasise your administrative experience in a busy office environment. Provide examples of how you have accurately recorded information and analysed data in previous roles, as this is crucial for the position.
Showcase Customer Service Skills: Since the role involves responding to calls and emails, make sure to include any relevant customer service experience. Highlight instances where you provided excellent service and resolved issues effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Derbyshire Constabulary
✨Showcase Your Administrative Skills
Highlight your previous administrative experience during the interview. Be prepared to discuss specific examples of how you've managed tasks in a busy office environment, as this role requires strong organisational skills.
✨Demonstrate Attention to Detail
Since the role involves processing and verifying safety camera offences, it's crucial to show that you can record information accurately. Bring examples of how you've ensured accuracy in your past work, and be ready to explain your methods.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to investigate or analyse information, and be ready to explain your thought process and the outcomes of your actions.
✨Emphasise Customer Service Experience
As you'll be responding to calls and emails from the public, it's important to demonstrate your customer service skills. Share experiences where you've successfully handled inquiries or resolved issues, showcasing your communication skills.
