At a Glance
- Tasks: Support high-quality patient care and assist with clinical and administrative duties.
- Company: Join Suffolk Primary Care, a forward-thinking partnership of GP surgeries.
- Benefits: Enjoy flexible working, generous leave, and health service discounts.
- Other info: Be part of a supportive team with excellent career development opportunities.
- Why this job: Make a real difference in patients' lives while growing your healthcare skills.
- Qualifications: Customer service experience and a caring attitude are essential.
The predicted salary is between 22000 - 26000 € per year.
As a Healthcare Assistant (HCA) you will play a vital role in supporting the delivery of high‑quality patient care within the practice. Working under the supervision of a registered healthcare professional, you will assist with both clinical and administrative duties to support the needs of patients and the wider healthcare team. You will work collaboratively with GPs, nurses, and other healthcare professionals, ensuring that all tasks are carried out in accordance with practice policies, procedures, and national guidelines. The role requires a caring and proactive approach, maintaining professionalism, confidentiality, and patient safety at all times.
Main duties of the job:
- Work under the guidance and supervision of a registered healthcare professional and be accountable to the clinical team for delegated tasks.
- Follow standard operating procedures (SOPs) while using initiative and sound judgment when providing care.
- Support other members of the primary healthcare team and contribute to the coordination and efficiency of practice activities.
- Assist in maintaining a safe, clean, and well‑equipped clinical environment, ensuring adherence to infection control, safeguarding, and health and safety policies.
- Participate in clinical audits, stock management, and quality improvement initiatives to enhance service delivery.
Clinical Skills:
- Undertake annual health checks as part of the management of long‑term conditions.
- Support patients with lifestyle advice, including smoking cessation, healthy eating, and physical activity.
- Provide patients with basic education on managing long‑term conditions, ensuring they understand their care plan.
- Prepare blood forms in accordance with practice guidelines for Chronic Disease Management.
- Measure and record physiological measurements in routine presentations.
- Undertake urinalysis and prepare specimens for investigation by the pathology laboratory.
- Perform venepuncture in accordance with practice protocols.
- Undertake ECGs and give vaccinations as indicated.
- Undertake wound care management in line with the plan agreed by the Practice Nurse.
- Assist in stock control and ordering of medical supplies.
- Assist with clinical audits to improve patient care and practice effectiveness.
- Assist senior clinicians in minor surgery or coil clinics.
- Make recommendations to raise standards of practice and service delivery.
Person Specification:
- Basic literacy and numeracy skills.
- General education.
- Basic computer experience.
- Willing to work towards the Primary Health Care Assistant Certificate.
- Experience of customer care or being a carer.
- Experience of working in a care environment.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Health Care Assistant in Ipswich employer: Derby Road Practice
Suffolk Primary Care is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work environment in the heart of Ipswich. With flexible working arrangements, generous annual leave, and a commitment to equal employment opportunities, employees are encouraged to thrive both personally and professionally while contributing to high-quality patient care. The collaborative culture fosters teamwork among healthcare professionals, ensuring that every team member plays a vital role in enhancing community health.
StudySmarter Expert Advice🤫
We think this is how you could land Health Care Assistant in Ipswich
✨Tip Number 1
Get to know the practice! Research Suffolk Primary Care and its values. When you show genuine interest in their mission during interviews, it’ll set you apart from other candidates.
✨Tip Number 2
Practice your communication skills! As a Health Care Assistant, you'll need to interact with patients and the healthcare team. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be flexible and ready to adapt! Highlight your ability to multi-task and handle various responsibilities. Share examples of how you've successfully managed changing priorities in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our team at Suffolk Primary Care.
We think you need these skills to ace Health Care Assistant in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Health Care Assistant. We want to see how you can contribute to our team at Suffolk Primary Care!
Showcase Your Customer Service Skills:Since strong customer service skills are key for this role, don’t forget to include examples from your past experiences that demonstrate your ability to communicate effectively and support patients.
Be Professional and Personable:While we love a friendly approach, remember to maintain professionalism in your written application. This is your chance to show us your caring nature while also being clear and concise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Derby Road Practice
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Health Care Assistant. Familiarise yourself with the clinical and administrative tasks mentioned in the job description, such as patient care, infection control, and supporting healthcare professionals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since strong customer service skills are crucial for this position, prepare examples from your past experiences where you've demonstrated excellent communication and empathy. Think about situations where you’ve helped patients or clients, and be ready to discuss how you handled those interactions positively.
✨Demonstrate Flexibility and Teamwork
The role requires flexibility and the ability to work collaboratively with a team. Be prepared to discuss how you've adapted to changing circumstances in previous jobs and how you contribute to a positive team environment. Highlight any experience you have working in a healthcare setting or similar environments.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come armed with thoughtful questions about the practice and the team you'll be working with. Ask about training opportunities, team dynamics, or how they ensure high-quality patient care. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
