At a Glance
- Tasks: Support hotel operations overnight, ensuring guests feel safe and comfortable.
- Company: Join the Derby Mickleover Hotel, part of the Signature Collection by Best Western.
- Benefits: Enjoy employee discounts, free meals, and wellbeing support.
- Other info: Dynamic work environment with opportunities for growth in the hospitality industry.
- Why this job: Be a vital part of creating a positive overnight experience for guests.
- Qualifications: Reliability and calmness are key; hospitality experience is a plus.
The predicted salary is between 18900 - 23100 £ per year.
We’re looking for a dependable and motivated Night Team Member to support hotel operations overnight and help ensure guests feel safe, comfortable, and well supported during the night shift. This role is ideal for someone calm, reliable, and practical—who understands that reassurance, routine, and quiet efficiency are essential to a positive overnight guest experience.
Key Responsibilities
- Respond promptly and professionally to guest requests and enquiries
- Maintain safety and security procedures throughout the night shift
- Carry out regular security checks across the hotel
- Provide general overnight support to hotel departments
- Assist with light maintenance or housekeeping tasks if required
- Set up meeting rooms and public areas as needed
- Serve food and beverages to guests during the night
- Check guests in and out when required
- Respond appropriately to emergencies, following hotel procedures
- Complete basic reports and handover notes for management
Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio include shopping discounts, eye care, free legal & money advice, counselling sessions, cycle to work scheme, wellbeing tips and support, fitness videos, recipe ideas, advice on keeping active and healthy living, wellbeing podcasts and TV, breathing exercises, 24/7 advice and support line, team reward & recognition, free meals on duty, and free parking.
Who This Role Is For
- Is reliable, responsible, and calm, especially during overnight hours
- Enjoys helping guests feel safe and reassured
- Is comfortable working independently while following clear procedures
- Takes pride in keeping environments tidy, secure, and well organised
- Has previous experience in hospitality, customer service, or security (helpful but not essential)
The Derby Mickleover Hotel, part of the Signature Collection By Best Western, offers an excellent location with superb transport links. With the stunning Peak District National Park on your doorstep, it’s perfect for romantic strolls or seasoned walkers. You can also relive the drama of Pride and Prejudice by visiting the magnificent Chatsworth House or seek thrills with the family at nearby Alton Towers. The hotel features 99 light, contemporary rooms, blending neutral tones with warm splashes of colour and superb bathrooms.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Nights Team Member employer: Derby Mickleover Hotel, Signature Collection By Best Western
At Derby Mickleover Hotel, part of the Signature Collection By Best Western, we pride ourselves on fostering a supportive and dynamic work environment where every Housekeeping Team Member plays a vital role in creating memorable experiences for our guests. With comprehensive training provided, competitive benefits including employee discounts, wellness support, and opportunities for personal growth, we ensure that our team feels valued and empowered. Located near the beautiful Peak District, our hotel offers not just a job, but a chance to be part of a thriving community dedicated to excellence in hospitality.
Contact Details:
Derby Mickleover Hotel, Signature Collection By Best Western Recruitment Team
