At a Glance
- Tasks: Assist patients with healthcare needs and manage reception duties.
- Company: Derby Family Medical Centre, a warm and friendly practice.
- Benefits: Competitive pay, supportive team environment, and flexible part-time hours.
- Other info: Join a diverse team dedicated to excellent patient care.
- Why this job: Make a difference in patients' lives while working in a caring atmosphere.
- Qualifications: Strong communication skills and a friendly attitude.
The predicted salary is between 25000 - 25000 £ per year.
To join the Reception team in assisting patients in obtaining healthcare appropriate to their needs in a willing and helpful manner.
Main duties of the job:
- To ensure that all visitors and telephone callers to the practice are greeted professionally.
- To ensure all telephone calls are managed appropriately.
- To manage the flow of patients arriving at the reception desk, for appointments, prescriptions or queries.
- To ensure the clinical staff receive medical records as requested.
- To ensure that repeat prescriptions are generated accurately and efficiently, within the 48 hours specified by the practice.
About us:
Derby Family Medical Centre has a very warm and family friendly atmosphere with patients from multi-ethnic backgrounds. We have strong work ethics, providing patient care and teamwork.
Job responsibilities:
- Greeting and booking in patients for surgeries and clinics.
- Dealing with patient enquiries efficiently and courteously.
- The receiving and recording of telephone messages taking appropriate action.
Medical Receptionist in Derby employer: Derby Family Medical Centre
Contact Detail:
Derby Family Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Derby
✨Tip Number 1
First things first, make sure you know the ins and outs of the Derby Family Medical Centre. Familiarise yourself with their values and the kind of atmosphere they promote. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their family-friendly environment.
✨Tip Number 2
Practice makes perfect! Before your interview, role-play common scenarios you might face as a Medical Receptionist. Think about how you'd handle patient enquiries or manage phone calls. This will boost your confidence and help you demonstrate your skills effectively when it counts.
✨Tip Number 3
Don’t underestimate the power of a friendly smile and a positive attitude. When you walk into that interview, let your personality shine through. Remember, they’re looking for someone who can create a welcoming atmosphere for patients, so show them you’re the right fit!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. So, get your application in early and let’s get you on board!
We think you need these skills to ace Medical Receptionist in Derby
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring a warm and friendly vibe to our team. Don’t be afraid to show us why you’re passionate about helping patients.
Tailor Your Application: Make sure to tailor your application to the Medical Receptionist role. Highlight your experience with patient interactions and any relevant skills that match the job description. We love seeing how you fit into our family-friendly atmosphere!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the necessary details without rambling on too much!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the advert early if we get enough great candidates. Head over to our website and apply as soon as you can to secure your chance!
How to prepare for a job interview at Derby Family Medical Centre
✨Know the Practice Inside Out
Before your interview, take some time to research Derby Family Medical Centre. Familiarise yourself with their values, services, and the community they serve. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Practice Your Greeting Skills
As a Medical Receptionist, first impressions matter. Practise how you would greet patients and handle phone calls. Role-playing with a friend can help you feel more confident in managing enquiries and ensuring a warm welcome for everyone who walks through the door.
✨Prepare for Common Scenarios
Think about the types of situations you might face in this role, such as dealing with difficult patients or managing busy periods at the reception desk. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Showcase Your Team Spirit
Since teamwork is crucial in a medical practice, be ready to discuss how you’ve worked effectively with others in previous roles. Highlight any experiences where you contributed to a positive team environment or collaborated to improve patient care.